Basic Double Room
Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$257*
Per night/room
Apr 18 - Apr 19
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers a terrace, tour/ticket assistance, and multilingual staff. A total renovation of this property was completed in 2019.
Hotel ZERMAMA Zermatt is a smoke-free property.
- Designer stores on site
- Ski passes available
- Art gallery on site
- Elevator
- Number of bars/lounges - 1
- Lockers available
- Front desk (limited hours)
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 2019
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Food and water bowls
- Safe-deposit box at front desk
- Ski storage
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Train station pickup (surcharge)
- Concierge services
- Snack bar/deli
- Laundry facilities
- Total number of rooms - 29
- Television in common areas
- Number of floors - 5
- Number of buildings/towers - 1
- Multilingual staff
- Fireplace in lobby
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Hotel ZERMAMA Zermatt offers 29 accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Room service (limited hours)
- Cable/satellite TV service
- Alarm clock
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Hair dryer
- In-room safe
- Premium bedding
- Blackout drapes/curtains
- Slippers
- Shower only
- Free WiFi
- Rainfall showerhead
- Connecting/adjoining rooms available
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Free tea bags/instant coffee
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Heated floor
- Heated floors
- Roll-in shower
- Toothbrush and toothpaste available on request
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel ZERMAMA Zermatt has a restaurant on site.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible public washroom
- Handrails in stairways
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Game viewing nearby
- Snowboarding nearby
- Golfing nearby
- Mountain biking nearby
- Archery on site
- Snowshoeing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Horse riding nearby
- Sledding nearby
- Ice skating nearby
- Bicycle rentals nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Snow sports gear
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately CHF 15–30 per person
- Pet fee: CHF 15 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 9:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:30 AM
Front desk closes daily at 10:00 PM
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 6 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of CHF 15 per pet, per day
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Admiral Hotel Zermatt
- Admiral Zermatt
- Admiral
- Hotel Mama Zermatt
- Hotel ZERMAMA Zermatt Hotel
- Hotel ZERMAMA Zermatt Zermatt
- Hotel ZERMAMA Zermatt Hotel Zermatt
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Hotel Reviews
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