*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Alpen Resort & Spa Zermatt features an outdoor tennis court and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
A 24-hour business center is on site at this 4-star property. This family-friendly hotel also offers a children's pool, a spa tub, and a fitness center.
Alpen Resort & Spa Zermatt is a smoke-free property.
- Daily
- Number of indoor pools - 1
- Number of spa tubs - 1
- Ski passes available
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- Front desk (limited hours)
- Free breakfast
- Billiards or pool table
- Tours/ticket assistance
- Electric car charging station
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Smoke-free property
- Children's pool
- Safe-deposit box at front desk
- Distance from property (ft) 16404
- Spa services on site
- Ski storage
- Terrace
- Distance from property (km) 5
- Luggage storage
- Wheelchair accessible – no
- Offsite parking discounted rates available
- Free buffet breakfast
- Distance from property (miles) 3
- Number of restaurants - 1
- 24-hour business center
- Concierge services
- Outdoor tennis courts - 1
- Total number of rooms - 26
- Number of buildings/towers - 3
- Arcade/game room
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Children's pool
- Free WiFi
- Outdoor tennis courts - 1
- Arcade/game room
- Playground on site
Room Amenities
Alpen Resort & Spa Zermatt offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Room service (limited hours)
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Separate sitting area
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Bathtub or shower
- Balcony or patio
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
Parking
Offsite parking discounted rates available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Restaurant Matterhorn - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Nearby Activities
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Rock climbing nearby
- Mountain biking nearby
- Snowshoeing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Playground on site
- Sledding nearby
- Bicycle rentals nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Nearby parking fee: CHF 12 per night (16404 ft away)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:30 PM
Minimum check-in age is: 16
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
UnionPay
Front desk opens daily at 7:00 AM
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Front desk closes daily at 10:30 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Alpen Resort
- Alpen Zermatt
- Alpen Resort Zermatt
- Alpen Resort Spa Zermatt
- Alpen & Spa Zermatt Zermatt
- Alpen Resort & Spa Zermatt Hotel
- Alpen Resort & Spa Zermatt Zermatt
- Alpen Resort & Spa Zermatt Hotel Zermatt
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Hotel Reviews
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