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Grand Suite (Matterhorn View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room (Matterhorn View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Suite (Chalet)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Corner (Matterhorn View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Grand Hotel Zermatterhof features an indoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 398 square feet (37 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. A train station pick-up service and a train station drop-off service are complimentary for guests.

Grand Hotel Zermatterhof has designated areas for smoking.

  • Library
  • Daily
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 37
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 69
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Ski passes available
  • Number of bars/lounges - 2
  • Free train station drop-off
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Ski storage
  • Wheelchair accessible – no
  • Number of restaurants - 3
  • Conference space size (feet) - 398
  • Banquet hall
  • Free train station pickup
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Room Amenities

Grand Hotel Zermatterhof offers 69 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • In-room childcare (surcharge)
  • Slippers
  • Shower/tub combination
  • HDTV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size measurement: inch
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Gourmet Prato Borni - Overlooking the garden, this fine-dining restaurant specializes in Regional cuisine and serves dinner only. Reservations are required.

Brasserie Lusi - Overlooking the garden, this brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Saycheese! - This theme restaurant specializes in fondue and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 0
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 200.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 35 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel Names

  • Grand Hotel Zermatterhof
  • Grand Zermatterhof
  • Zermatterhof Grand Hotel
  • Grand Hotel Zermatt
  • Grand Hotel Zermatt
  • Grand Hotel Zermatterhof Hotel
  • Grand Hotel Zermatterhof Zermatt
  • Grand Hotel Zermatterhof Hotel Zermatt

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Hotel Reviews

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