*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
This property is closed from April 13 2025 to June 12 2025 (dates subject to change).
The property is closed between September 23 and December 7.
Property Features
In addition to a full-service spa, Grand Hotel Zermatterhof features an indoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 398 square feet (37 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. A train station pick-up service and a train station drop-off service are complimentary for guests.
Grand Hotel Zermatterhof has designated areas for smoking.
- Library
- Daily
- Number of indoor pools - 1
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Computer station
- Food and water bowls
- Conference space size (meters) - 37
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Free buffet breakfast
- ATM/banking
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Total number of rooms - 69
- Number of floors - 5
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Fireplace in lobby
- Ski passes available
- Number of bars/lounges - 2
- Free train station drop-off
- Full-service spa
- Conference space
- Free breakfast
- Spa treatment room(s)
- Tours/ticket assistance
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Ski storage
- Wheelchair accessible – no
- Number of restaurants - 3
- Conference space size (feet) - 398
- Banquet hall
- Free train station pickup
- Laundry facilities
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
Room Amenities
Grand Hotel Zermatterhof offers 69 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- Soundproofed rooms
- Turndown service
- Free bottled water
- In-room childcare (surcharge)
- Slippers
- Shower/tub combination
- HDTV
- Free WiFi
- Individually furnished
- Individually decorated
- Pillow menu
- TV size measurement: inch
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Gourmet Prato Borni - Overlooking the garden, this fine-dining restaurant specializes in Regional cuisine and serves dinner only. Reservations are required.
Brasserie Lusi - Overlooking the garden, this brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Saycheese! - This theme restaurant specializes in fondue and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.
Spa Services
Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
- Number of treatment rooms 5
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 0
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Golfing nearby
- Rock climbing nearby
- Mountain biking nearby
- Snowshoeing nearby
- Downhill skiing nearby
- Sledding nearby
- Bicycle rentals nearby
- Ski lessons available nearby
- Bicycle rentals on site
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CHF 35 per pet, per day
- Rollaway bed fee: CHF 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
Debit cards not accepted
UnionPay
Staffed front desk
No cribs (infant beds) available
Service animals not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CHF 200.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of CHF 35 per pet, per day
- Food and water bowls are available
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Hotel Names
- Grand Hotel Zermatterhof
- Grand Zermatterhof
- Zermatterhof Grand Hotel
- Grand Hotel Zermatt
- Grand Hotel Zermatt
- Grand Hotel Zermatterhof Hotel
- Grand Hotel Zermatterhof Zermatt
- Grand Hotel Zermatterhof Hotel Zermatt
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
National Rating
This hotel is rated 5 stars.
Hotel Reviews
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