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Hotel Albatros Zermatt

4.0 star property

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Photo gallery for Hotel Albatros Zermatt

Mountain view
Interior
Turkish bath
Front of property - evening/night
Suite | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Spa
  • Laundry

Explore the area

Map
Steinmattstrasse 93, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sunnegga Ski Resort
    ‪25 min drive‬
  • Sion (SIR)

Room options

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Deluxe Double Room, Mountain View (Matterhorn)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Deluxe Double Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Economy Double Room, Balcony

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | View from room

Suite

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn) | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Superior Double Room, Mountain View (Matterhorn)

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Albatros Zermatt

4-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
A full-service spa, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning.
Hotel Albatros Zermatt offers 20 accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Hotel Albatros Zermatt features a full-service spa and a sauna. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, the property provides a roundtrip airport shuttle and a train station pick-up service. This Zermatt hotel also offers spa services, a terrace, and multilingual staff.

Hotel Albatros Zermatt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Onsite venue - bar.
Room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 30 per person
  • A bar/lounge

Things to do

  • 9-hole adjacent golf course
  • Full-service spa
  • Golf driving range
  • Ice skating
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albatros Hotel Zermatt
Albatros Zermatt
Hotel Albatros Zermatt
Hotel Albatros Zermatt Hotel
Hotel Albatros Zermatt Zermatt
Hotel Albatros Zermatt Hotel Zermatt

Hotel Albatros Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 144 out of 186 reviews
Rating 8 - Good. 37 out of 186 reviews
Rating 6 - Okay. 4 out of 186 reviews
Rating 4 - Poor. 1 out of 186 reviews
Rating 2 - Terrible. 0 out of 186 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 6 nights in Mar 2025

8/10 Good

Saeed, Thousand Oaks

Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Lorena Dogaru, Cote St. Luc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and assistance from the stuff was amazing and we had a very good time in this hotel. Thank you
Stayed 7 nights in Feb 2025

8/10 Good

Ciara

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Vrexing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing, the view from the balcony was incredible. Breakfast was delicious. The staff was really friendly. Would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Tsai-Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view for Matterhorn. Staffs are helpful and nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Kian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great service, great view lovely trip
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Lovely location. Amazing view of the Matterhorn. Enjoyable helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Virgil

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Great location - just a 5 minute walk to the main strip. Very comfortable bed!
Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Phenomenal
Stayed 1 night in Sep 2024

10/10 Excellent

Lezlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel with a great view but still quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Lake Villa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location and friendly staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan Godofredo III

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has very good service and spacious room, room is clean and well maintained
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything about this place is perfect! Great location. Unbelievable view of the Matterhorn. Street is not as crowded but it is still close enough to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hotel Albatros during our trip to Zermatt. They were super accommodating with allowing us to store our luggage in the hotel until check-in time, so that we were able to go and explore. We ended up calling them once we got to the train station to get a ride to the hotel, but after that it’s an easy walk back into the town. We had the balcony room facing the Matterhorn and it did not disappoint! Absolutely beautiful view, clean and comfortable room, excellent breakfast, and great steam room/sauna. I would highly recommend booking here for your stay in Zermatt
Stayed 2 nights in Aug 2024

10/10 Excellent

Badrul

Stayed 1 night in Mar 2024