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Hotel Bahnhof

1.0 star property

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Photo gallery for Hotel Bahnhof

Front of property
Terrace/patio
Double Room, Shared Bathroom | Free WiFi, bed sheets
Premium Shared Dormitory, Mixed Dorm | Free WiFi, bed sheets
Shared kitchen facilities

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Bahnhofplatz 54, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪16 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪86 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Free WiFi, bed sheets

Double Room, Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shared Dormitory

Shared Dormitory | Free WiFi, bed sheets

Shared Dormitory

  • Mountain view
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Free WiFi, bed sheets

Double Room, Private Bathroom

9.6 out of 10
Exceptional
(4 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only | Free WiFi, bed sheets

Premium Shared Dormitory, Women only

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom | Free WiFi, bed sheets

Family Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Shared Dormitory, Mixed Dorm

Premium Shared Dormitory, Mixed Dorm | Living area

Premium Shared Dormitory, Mixed Dorm

9.4 out of 10
Exceptional
(3 reviews)
  • 236 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Free WiFi, bed sheets

Single Room, Shared Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Private Double Room with Matterhorn View

Private Double Room with Matterhorn View | Free WiFi, bed sheets

Private Double Room with Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Alpina

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.3 out of 5, Excellent, (380)
$285 nightly
The price was $315
The price is $285 total
includes taxes & fees
Hotel Alpina

About this property

Hotel Bahnhof

Hotel in Zermatt City Centre
A library, express check-in, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Hotel Bahnhof offers 20 accommodations. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Bahnhof features a library, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This Zermatt hotel also offers ski storage and express check-in.

Hotel Bahnhof is a smoke-free property.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Hotel Bahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 380 reviews
Rating 8 - Good. 116 out of 380 reviews
Rating 6 - Okay. 33 out of 380 reviews
Rating 4 - Poor. 5 out of 380 reviews
Rating 2 - Terrible. 5 out of 380 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Vikram

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dorm style room with locker for valuables and a ski/luggage room. No elevator, so be prepared for lots of stairs!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Li

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation,，
Stayed 1 night in Mar 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. We got off right at the train station and walked across the street to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a really great find. I took the hostel room upstairs on the 4th floor (Kilimanjaro) and it worked well. Definitely a hostel up there with bathrooms one floor down but exactly what I needed. Amazing kitchen and great ski room with boot heaters. Right next to the train station and easy access to skiing. The check in and staff were amazing. Quite a find.
Stayed 1 night in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but clean. The facilities such as shower, toilet, kitchen and washer/dryer are shared. I had no issues with congestion. It is literally across the street from the train station and the entire town is walkable from this location. I had a third floor room with a lovely view of the Matterhorn. There is no elevator and heavy luggage might be difficult to manage.
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT

This hostel will be my go to any and every time such a nice experience and can’t beat the price.
Stayed 3 nights in Mar 2025

6/10 Okay

Joseph, Rancho Cucamonga

Liked: Cleanliness
I was not comfortable! I had to share a room on the 4th floor. No elevators.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean, check in process was so simple for after hours and overall would stay again!! Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Gail

Liked: Amenities
If you don’t need glamour and you’re traveling alone and you don’t mind a dormitory/hostel this hotel is fabulous. It’s clean. It has a kitchen that you can use and keep food in. It has lots of great company with people from all over. It’s very convenient if you’re skiing it’s next door to the lift and also to the train station. I’m afraid of giving it such a great review because I don’t want to be full the next time I go there. The staff is also very friendly and helpful!
Stayed 4 nights in Feb 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Neil

Stayed 6 nights in Feb 2025

8/10 Good

coy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to meet friends
Stayed 4 nights in Feb 2025

10/10 Excellent

Yadira

Traveled with family
Liked: Staff & service, property conditions & facilities
Love this hotel. Just near the train station. Do not have restaurant but have a kitchen available with all needed for cook.
Stayed 2 nights in Feb 2025

8/10 Good

Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Feb 2025

8/10 Good

Viachaslau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt more like a hostel: basic room - a bed and a sink; shared restroom, shower, and kitchen (didn't use the latter since it was just a one-day trip). Ski room and lockers were helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well set up for comfort and convenience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel/hostel, it is right across from the train station and at the base of the main street of restaurants/shops. The staff was super friendly and helpful as well. Would highly recommend this place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a community of winter enthusiasts.
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, steps away from train station.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheau Teng

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024