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Hotel Basecamp

3.0 star property

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Photo gallery for Hotel Basecamp

Front of property - evening/night
Single Room | Exterior
Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi
Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi
Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry

Explore the area

Map
Riedstrasse 80, Zermatt, Valais, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪11 min walk‬
  • Sunnegga Ski Resort
    ‪20 min drive‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Quadruple Room

  • 42 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Superior Double Room

  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | In-room safe, desk, cribs/infant beds, free WiFi

Economy Single Room, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room

Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Single Room

  • 172 sq ft
  • Valley view
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Exterior

Alpenhotel Fleurs de Zermatt

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (728)
The price is $218
per night
$236 total
includes taxes & fees
Apr 8 - Apr 9
Alpenhotel Fleurs de Zermatt

About this property

Hotel Basecamp

3-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Hotel Basecamp offers 27 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 80-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Zermatt hotel also offers a sauna, a library, and ski storage.

Hotel Basecamp is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 35
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Hotel Basecamp Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 220 out of 269 reviews
Rating 8 - Good. 35 out of 269 reviews
Rating 6 - Okay. 10 out of 269 reviews
Rating 4 - Poor. 1 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Traveled with family and small children
Liked: Amenities
Staff was wonderful, room were spacious and clean. Great location to town and skiing!
Stayed 1 night in Dec 2024

10/10 Excellent

Moses

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Basecamp. The staff is super friendly and helpful. Our room was perfect for a family of four and our kids loved the bunk beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

suganthan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Stayed 1 night in Nov 2024

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great view of the Matterhorn from your room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well-equipped, and the hotel’s proximity to the train station and ski lifts made it perfect for exploring Zermatt. Wonderful experience!

10/10 Excellent

Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is such a wonderfully unique place. Owner Richard is an avid mountaineer, hence the namesake “base camp”. The property is traditional, cozy, welcoming, and nicely updated with modern technology. The staff is super friendly. The view of Matterhorn from our room is gorgeous. The breakfast is very good. This is definitely the highlight of our vacation in the Swiss Alps. We would highly recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew K.

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. The staff was super helpful and friendly. I won’t even look to stay at another place when we make it back. I will definitely book here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

shar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last min trip
Friendly accommodating staff. Woke up to a beautiful view of the Matterhorn. Hotel had an elevator which is a huge plus in Europe and breakfast was included.
View from my window
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Amenities, property conditions & facilities
Excellent in every way . Model of hospitality and charm
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathaly, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

yongboung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access from the train station. Staff was excellent. Could see the Matterhorn from my room.
Stayed 1 night in Oct 2024

10/10 Excellent

Reginald, Southampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. Very nice bathroom and shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel

Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we have stayed at during our 3 week Swiss vacation. The staff was very nice, super friendly, and helpful, especially the lady working the front desk each day. The breakfast was very good and organzied every morning and it spoiled us, none of our other hotels offered the same. The room itself was beautiful and very spacious. We had a skylight in the shower and a balcony overlooking the Matterhorn. I loved the laundry service. Yes it was extra but very worth it, they washed it in the morning and by the time we came back from exploring our clean laundry was in our room and folded. I would stay at this hotel again and next time longer. Thank you!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful - they gave us great recommendations for the area. The room we booked was amazing and spacious, with a good view of Matterhorn from the window.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Neal J

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Nick and Liz

Liked: Cleanliness, staff & service, property conditions & facilities
stunning view of the Matterhorn.
Stayed 2 nights in Aug 2024

2/10 Terrible

MAN WAH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in Zermatt! Amazing view and beautiful large room. It has everything you need and Caroline was very helpful.
Stayed 2 nights in Sep 2024