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Hotel Bristol

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Bristol

Interior entrance
In-room safe, soundproofing, free WiFi
View from room
Sauna, steam room
Sauna, steam room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
Schluhmattstr. 3, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Furi Ski Area
    ‪1 min walk‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Double Room, Mountain View

  • 172 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | In-room safe, soundproofing, free WiFi

Standard Single Room, Mountain View

  • 140 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn) | In-room safe, soundproofing, free WiFi

Double Room, Mountain View (Matterhorn)

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View | In-room safe, soundproofing, free WiFi

Quadruple Room, Mountain View

  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Mountain View

In-room safe, soundproofing, free WiFi

Triple Room, Mountain View

  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | In-room safe, soundproofing, free WiFi

Deluxe Double Room (Matterhorn View)

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Alpen Resort & Spa Zermatt

Pool
Hot Tub
Breakfast included
Spa
4.6 out of 5, Wonderful, (422)
The price is $740
per night
$777 total
includes taxes & fees
Jan 25 - Jan 26
Alpen Resort & Spa Zermatt

About this property

Hotel Bristol

3-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hotel Bristol offers 39 accommodations with safes and bathrobes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Hotel Bristol features a full-service spa and a sauna. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. A train station pick-up service and a train station drop-off service are complimentary for guests. This Zermatt hotel also offers a library, a terrace, and an arcade/game room.

Hotel Bristol is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 394 out of 623 reviews" "
Rating 8 - Good. 197 out of 623 reviews" "
Rating 6 - Okay. 23 out of 623 reviews" "
Rating 4 - Poor. 4 out of 623 reviews" "
Rating 2 - Terrible. 5 out of 623 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

woo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best breakfast and sauna
Stayed 1 night in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful clean room. Delicious breakfast included. The wifi was terrible. It basically could not connect in our room. The only solution staff had was to use the wifi in the lobby. When you’re travelling from another country wifi is a must for planning travel and it is more relaxing to do this in your pjs in bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Ling Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is helpful and room is clean and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

dipen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deana, Cabot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Bristol. The check in staff were friendly and helpful. The room was clean and adorable and had a phenomenal view of the Matterhorn. Everything is within walking distance but you can easily get a cab or bus. The morning we left, the hotel had a complimentary cab for us! We would stay here again without hesitation.
Stayed 2 nights in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bravo Bristol !
Great staff, friendly & helpful !
Stayed 3 nights in May 2024

10/10 Excellent

Asic

Stayed 2 nights in May 2024

10/10 Excellent

Aura May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jianyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing. Only minor irritations were a broken trash can in bathroom and food from previous occupants was left in fridge.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumb up!
We had 2 nights here and the stay was amazing. We had a free upgrade to deluxe room and it was so spacious and clean. Love their breakfast esp the diy stations! Only thing was the wifi was on and off breaking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was beautiful and clean. Great view of the Matterhorn
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good. Staff was professional and delivered a great product.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fantastic little hotel, location was great, staffs were friendly, especially Karolina. We enjoyed our stay at Zermatt, woke up to the beautiful view of golden Matterhorn. Will definitely be back if we ever visit Zermatt again.
Stayed 2 nights in Apr 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly hotel! Great staff. Everything excellent but let down by very restricted bath / shower. So narrow could hardly stand in it. A bit scary.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Nimfa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist welcome me and my son with a smile, kindness look☺️. The room was superb! My son Nathaniel says Wooow to everything! We both sleep like a baby! The food the food was sooo yummy! Surely, will be back ! Thanks everyone ! For all staffs so accomodating and make us feel that we are not far from our Hometown!
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Traveled with family
Highly recommended. Staff was great, food was great, comfortable room and ease access to to chair lifts, hiking trails, shops and restaurants. They even made a bag breakfast the night before we left as we were leaving early and would miss breakfast. This is the quality you get when the owners are invested in the guests and are there working. Thanks for the memorable stay, we will be recommending your place to others.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the owners take a tremendous amount of pride in this property. Almost feels like a large bed and breakfast. Rooms are beautiful and the view of the Matterhorn was incredible !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Zermatt
We had a lovely stay here! Very convenient location, especially if you want to view the Matterhorn 😎 The staff are nice & the breakfast is very delicious (among all the numerous choices, the breads are really the best! We love it so much~!) The free shuttle service is convenient too! Hope we can stay here again very soon!
Stayed 3 nights in Oct 2023

8/10 Good

stanley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to tour around all attractions
Stayed 1 night in Sep 2023

10/10 Excellent

Peter B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023