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Hotel Butterfly

3.0 star property

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Photo gallery for Hotel Butterfly

Exterior
1 bedroom, premium bedding, in-room safe, desk
Reception
Snow and ski sports
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry
  • Free WiFi
$314
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
Bodmenstrasse 21, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪14 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪88 min drive‬

Room options

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Classic Standard Room

Bathroom | Shower, hair dryer, towels, soap

Classic Standard Room

  • Sleeps 2

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Economy Queen Room

Bathroom | Shower, hair dryer, towels, soap

Economy Queen Room

  • Sleeps 2

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About this property

Hotel Butterfly

3-star hotel in Zermatt City Centre
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Butterfly include ski storage and ski passes.
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Butterfly helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Hotel Butterfly is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 957 reviews
Rating 8 - Good. 268 out of 957 reviews
Rating 6 - Okay. 57 out of 957 reviews
Rating 4 - Poor. 5 out of 957 reviews
Rating 2 - Terrible. 5 out of 957 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

lolita

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at this hotel and was really impressed by the property itself — it’s beautifully maintained, clean, and has a modern, welcoming atmosphere. The staff were also incredibly friendly, professional, and helpful throughout my stay.
Stayed 1 night in May 2025

10/10 Excellent

Marion, Reston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location )close to train station(, minimal amenities. Just ok.
Stayed 1 night in May 2025

10/10 Excellent

Umesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility is nice with balcony. Location is perfect and short walk from the train station. Afternoon coffee and cake is provided daily.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay during my spur-of-the-moment decision to visit Zermatt. The room was spacious, tidy, and clean and the bedding was VERY comfortable. Fantastic after a day of exploring. It would have been nice to have some tea/coffee/bottle opener facilities in the room though. It's conveniently located near the train station so that you don't have to rely on transport to get to/from the hotel but from what I could tell, you could organise transport with them if you need it. Thankfully, I was able to walk everywhere that I needed to. I can definitely recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

TERRY, gahanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a very friendly staff. Close to train station and all the shopping. Wonderful buffet breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly, powell butte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Good breakfast and our room had a beautiful view.
Stayed 2 nights in May 2025

10/10 Excellent

STANISLAVC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome! The hotel is just a 5-minute walk from the train station, bus stop, and shopping center, making it incredibly convenient. The staff went above and beyond to make our stay special—they even offered complimentary tee time in the afternoon. On our last day, as we traveled to Milan on an early train, they thoughtfully packed us a lunch to take with us. Truly outstanding service and hospitality!
Stayed 2 nights in May 2025

8/10 Good

Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient for station (5mins walk). Restaurant not always open for evening meal. Room spacious with nice balcony with good bathroom.
Stayed 2 nights in May 2025

10/10 Excellent

Renee

Traveled with group
Liked: Amenities
Hotel was welcoming and very clean . Staff was exceptional and friendly . The breakfast was amazing. B proximity to train station was a huge bonus . Only downside was in the approach to the property that on the left hand side was either a very rundown hotel or an extended stay for meth addicts . There was old wood piled up and furniture piled in a garage like area. It was trashy and not something you want to walk by on your approach to a hotel you are staying at
Stayed 2 nights in May 2025

8/10 Good

Charmaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located and easy access to everything- dining, shopping and excursions. Front desk staff extremely busy and not overly friendly but polite. Room was comfortable and good amenities. We did get the room at the loft - since we were travelling light and only there for two nights this was ok but if we did have a case it may have been an issue as the stairs are narrow. Breakfast adequate and the afternoon complimentary tea/coffee/cake was a nice little perk.
Stayed 2 nights in Apr 2025

8/10 Good

Hsinyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the train station and close to the main street. Room was spacious and there's a balcony too! Hotel provides free tea snacks everyday and there's water refill counter at the lobby. It's nice to return after a long day and watch Netflix on the TV.
Stayed 2 nights in Apr 2025

8/10 Good

Guido

Stayed 1 night in Apr 2025

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the train station and the Main Street of Zermatt Would stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Vishal

Stayed 2 nights in Apr 2025

10/10 Excellent

Nimish, Ajax

Stayed 1 night in Apr 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good. The breakfast was excellent. The staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s a great hotel, just off the Main Street so nice and quiet. Friendly and helpful staff. The rooms were really hot every night and no air conditioning. The breakfast was cold everyday we stayed, if it had hot plates they were not working. Varied choice available. Lift wasn’t working and we was on the 4th floor which wasn’t ideal. I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

hui wen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 1 night in Apr 2025