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Hotel Butterfly

Property class: 3

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Photo gallery for Hotel Butterfly

A multi-story hotel with balconies and a lit sign reading "Hotel Butterfly."
A breakfast bar with wooden cabinets, a variety of food items, and a rustic ceiling.
A modern hotel room with a bed, a desk, and a TV mounted on the wall.
A spacious kitchen with wooden beams, a central island with bar stools, and a bar area with various bottles.
A hotel with multiple floors, a ski resort in the background, and snow-covered trees.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
The current price is $332
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
Bodmenstrasse 21, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Economy Queen Room

Bathroom | Shower, hair dryer, towels, soap

Economy Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Classic Standard Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double or Twin Room, Mountain View

A hotel room with a large bed, a red chair, a wooden headboard, and a painting on the wall.

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Mountain View

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a painting on the wall.

Deluxe Triple Room, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Economy Double Room, Mountain View

A bedroom with a bed, a desk, and a chair. There is a bathroom visible through an open door.

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Triple Room, Balcony, Mountain View

A hotel room with a bed, a table with a cup and saucer, a chair, and a person adjusting a pillow.

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

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About this property

Hotel Butterfly

3-star hotel in Zermatt City Centre
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Butterfly include ski storage and ski passes.
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Butterfly helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Hotel Butterfly is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 4 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, comfy beds
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations and very close to the train station, yet very quiet. Wonderful breakfast and very nice tea and cake reception each day! Great place to stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sukhpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast , they also offered evening tea/ coffee with some nice home made cakes
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, lovely room, great location
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice people perfect for what you need in Zermatt
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katrina

Liked: Cleanliness, property conditions & facilities
Great hotel very close to the train station.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff, quality of room and fab location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, very good location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable and clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Yes very clean , very nice , great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bonnie

Liked: Amenities, property conditions & facilities
I would highly recommend this hotel. The location was perfect, staff were very helpful and friendly, rooms were clean- all perfect
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Sheryll

Liked: Cleanliness, amenities, property conditions & facilities
Loved the Butterfly!! Perfect for our family vacation wonderful breakfast lovely staff we will definitely stay here again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming, close to what we needed, clean, comfortable, great breakfast!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room well maintained an attractive. Modern.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yibing

Liked: Cleanliness, staff & service, property conditions & facilities
close to the train station, breakfast included, very clean and quiet.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Hotel Butterfly! Close to the train station and city center, clean, friendly staff, good breakfast! Will definitely stay here again!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considerate and helpful staff, location a few minutes from the main and Gornergrat railway stations, and very good breakfast with ample variety.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar stay!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bed comfortable, breakfast very nice! Would stay again if visiting Zermatt, great location!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Maria Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Hotel Butterfly! Everything was extremely clean and comfortable and the breakfast / afternoon tea was generous. We really enjoyed our stay.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Marissa

Liked: Cleanliness, property conditions & facilities
Clean room, location , amazing views , free afternoon tea, excellent crowd , negative snob staffs front desk
Stayed 1 night in Feb 2026