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Hotel Chesa Valese

4.5 star property

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Photo gallery for Hotel Chesa Valese

Exterior
Property preview
Garden
Free daily buffet breakfast
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
$273
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Steinmattstrasse 30, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Alpine Double Room

Alpine Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Alpine Double Room

10.0 out of 10
Exceptional
(1 review)
  • 247 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Alpine Double Room (Matterhorn View)

Alpine Double Room (Matterhorn View) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Alpine Double Room (Matterhorn View)

9.6 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpine Roof Suite

Alpine Roof Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Alpine Roof Suite

  • 462 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Alpine Triple Room

Alpine Triple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Alpine Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Alpine Matterhorn Suite

Alpine Matterhorn Suite | Living area | 43-inch flat-screen TV with digital channels, TV

Alpine Matterhorn Suite

  • 645 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Budget Room

Budget Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Budget Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Chesa Valese

4.5-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and spa services.
Hotel Chesa Valese offers 23 accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, be charming spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Hotel Chesa Valese features a full-service spa and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a library, and a terrace.

Hotel Chesa Valese is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle tours
  • Designer stores
  • Full-service spa
  • Helicopter/airplane tours
  • Library
  • Playground
  • Ropes course
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1959
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Chesa Valese
Chesa Valese Zermatt
Hotel Chesa Valese
Hotel Chesa Valese Zermatt
Valese
Chesa Valese Hotel
Hotel Chesa Valese Hotel
Hotel Chesa Valese Zermatt
Hotel Chesa Valese Hotel Zermatt

Hotel Chesa Valese Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 157 out of 173 reviews
Rating 8 - Good. 14 out of 173 reviews
Rating 6 - Okay. 2 out of 173 reviews
Rating 4 - Poor. 0 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot in Zermatt

Really enjoyed our stay. The staff were very kind and hospitable. Rooms and common area, including outside garden, were lovely. Breakfast excellent too! Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the hustle of main street ut still 10 min walk from the train station. The breakfast is delicious. The staff goes above and beyond.
Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book with Confidence

The Hotel is perfectly located! We really appreciated the train station shuttle feature. The breakfast was good and the room was excellent. For the most part the staff is very helpful and friendly. I would highly recommend and would consider booking this hotel again. The one thing I will say is that I was amazed at the poor, grumpy attitude of some of the breakfast attendants when guests are genuinely being friendly, considerate and kind. Not every inadvertent "mis-step/faux pas" is done intentionally or with malice to offend or cause issues or inconvenience. Grumpy employees can ruin a holiday unnecessarily.
Stayed 2 nights in Aug 2025

10/10 Excellent

Connor, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with great amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved

Really lovely hotel . Everyone working there was so kind and helpful. Great location for exploring Zermatt . Comfortable bed and room with a beautiful balcony / the weather was gorgeous and they even brought me a sun bed . Lovely l’Occitane toiletries plus a free bar of Lindt chocolate in our room which was a real surprise treat . Excellent free shuttle to and from Zermatt train station . Delicious breakfast with a good choice . Would love to return to this hotel . Thanks for a super stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Suduweli Kandage Khedara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise. Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful. Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated. The spa and sauna were excellent and definitely one of the highlights. The staff were always very helpful throughout our stay, which really made a difference. Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of.
Stayed 5 nights in Jul 2025

10/10 Excellent

Liying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, delicious breakfast,functional room
Stayed 1 night in Jul 2025

10/10 Excellent

Jin xia

Traveled with family
Liked: Amenities
Very good place to stay for vacation
Stayed 2 nights in Jul 2025

10/10 Excellent

Larry Vic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful. Love the zen spa and very relaxing. Great breakfast. Room 303 with balcony and view of the Matterhorn
Stayed 2 nights in Jul 2025

10/10 Excellent

Satwinder

Traveled with family
Liked: Amenities
Very good experience
Stayed 1 night in Jul 2025

10/10 Excellent

Qi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location!

Our syay st Chesa Valesenwas fantastic. The owners were personal and cared for each guest like family. They offered suggestions without heistation and the location was fantastic. Highly recommended - we'll definitely be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at an amazing property. We were picked up promptly from the station after calling. We would have walked the 10 minutes down the hill but it was pouring rain. Rooms were ready and clean. They called a restaurant they suggested to us to make sure they were open (it was the beginning of the shoulder season). The rooms weren’t very sound proofed, but it really wasn’t needed. It was super quiet from 9 pm until 7 AM when the town kind of woke up. There was some construction a few houses over and we got to watch a helicopter do a crane’s work. This was around 10AM though so it wasn’t really bothersome. Good view of the Matterhorn from both our rooms (we split 2-2 for our family of 4). Room was in amazing shape. Breakfast was great, they went out of their way to provide what we wanted. Scrambled eggs and bacon were the hot offerings, and it was all great. Pastries, meat, cheese, yogurt. And juice/water/milk. They brought coffee out on request and had a tea bar as well. They kept our luggage the last day while we went up the gondola. Then gave us a ride up hill back to the station. The location is great, 6 minutes to the main shopping street, 10 minutes to the station and 12 to the glacier paradise gondola.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view off the balcony was amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay here!

Awesome staff and hotel. Wonderful room with patio and close to some incredible restaurants. Lift to Matterhorn was a 10 minute walk. Breakfast was a wonderful surprise with the highest quality and original items you could want. We would stay here again without question….
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew, Abingdon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Markus

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

scott

Traveled with family
Liked: Staff & service, property conditions & facilities
This is an excellent hotel in Grindelwald. Wide variety of breakfast options including omelette station. Dinner was good albeit not cheap. Unfortunately, the guest room lighting was exceptionally poor and was definitely the worst lightening I ever experienced in a quality hotel. With the few available lights the room was nearly dark.
Stayed 1 night in May 2024

10/10 Excellent

tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Folks
Stayed 2 nights in May 2024

10/10 Excellent

Shuting

Stayed 1 night in May 2024

10/10 Excellent

Irwin, MARLBORO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and breakfast. They make you feel so welcome. Michael is the best!! Recommendations are excellent for dinner, etc.
Stayed 2 nights in May 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was very helpful. The Hotels was very comfortable,great location. Excellent breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Samit

Stayed 4 nights in Dec 2023