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Hotel Continental

3.0 star property

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Photo gallery for Hotel Continental

Double Room | Terrace/patio
Exterior
Down comforters, in-room safe, desk, free WiFi
Free daily buffet breakfast
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Free WiFi

Explore the area

Map
Brantschenhaus 3, Zermatt, Valais, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪4 min walk‬
  • Zermatt-Furi Gondola
    ‪12 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Classic Single Room

Down comforters, in-room safe, desk, free WiFi

Classic Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room

Down comforters, in-room safe, desk, free WiFi

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pet friendly
  • Free WiFi
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4.6 out of 5, Wonderful, (851)
The price is $260
per night
$279 total
includes taxes & fees
Apr 8 - Apr 9
Hotel Butterfly

About this property

Hotel Continental

3-star hotel in Zermatt City Centre
This smoke-free hotel features a bar/lounge, a front-desk safe, and free breakfast. WiFi in public areas is free.
Hotel Continental offers 36 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Zermatt hotel also offers ski storage and a front-desk safe.

Hotel Continental is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Hotel Continental Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 580 reviews
Rating 8 - Good. 171 out of 580 reviews
Rating 6 - Okay. 45 out of 580 reviews
Rating 4 - Poor. 7 out of 580 reviews
Rating 2 - Terrible. 7 out of 580 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eileen C

Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Près de la gare Tapis dans la chambre
Stayed 4 nights in Nov 2024

8/10 Good

khanittha

Stayed 1 night in Oct 2024

10/10 Excellent

Shahryar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Large room, great that it offered amenities such as kettle and a fridge. Breakfast was basic but fine. Great location and view from patio was amazing. Beds were fine but the pillow was a bit flat. Staff were nice. Overall happy with the stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alton

Liked: Cleanliness, amenities, property conditions & facilities
Do it !
Stayed 3 nights in Nov 2024

8/10 Good

SYED, caledonia

Liked: Cleanliness, staff & service, property conditions & facilities
right in the central Zermatt, 5 min walk from the Zermatt train station and also the train to the Matterhorn. would stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

minerva

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located five minutes walk from the train station.conveniently located near the shops nd restaurants.The room is ok with a view of the Matterhorn on a clear skies..The room is so hot no air condition,we cannot open the door outside the veranda coz there are lots of flies.The bed is comfortable but the pillow they provided is only one per person and too soft..You can hear squeaky noise from the top floor..The breakfast is ok just wish they have hot breakfast in the menu..
Stayed 1 night in Oct 2024

10/10 Excellent

Phung

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right in the heart of the town. There's free city local buss for free rides.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor wifi but otherwise OK
Wifi is slow and flaky: I was disconnected from a zoom meeting multiple times and it was a struggle to use the internet to book a hotel room for my next few nights. In room refrigerator did not keep things cold and the in room safe did not work. In contrast to the hotels.com description, there is an elevator. The room is larger than in many Swiss hotels. The staff were helpful and friendly and spoke good English. The breakfast is good if you like the excellent bread, cheese and jam but the only hot food is toast and boiled eggs (as in many other Swiss hotels). There's lots of hot water and the bed was comfortable. There's a room behind the front desk for left luggage which is more security than in some hotels.
Stayed 4 nights in Sep 2024

10/10 Excellent

smita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff (I don't recall the name) who helped us was super good and polite. He took extra effort to give us room with view without extra charge. Additionally I was surprised that our room ready to check in by 12 noon. Breakfast was good too. Location is perfect, just 5 min walk from train station and main market.
Stayed 1 night in Sep 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

haroon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allowed much earlier check in.This is the thing which I am impressed about Switzerland. Complimentary breakfast was really good.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony, Berwyn Heights

Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.Perfect location.Dog friendly.Everyone was helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Donny, Etobicke

Liked: Cleanliness, staff & service, amenities
Very good location
Stayed 1 night in Sep 2024

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Continental, a perfect stay
We loved our stay at Hotel Continental. The breakfast is lovely and filling, the rooms clean and comfortable and quiet. The staff so friendly and helpful. We loved opening our balcony to enjoy the Mountain View’s and courtyard below. Only a short walk from the train station and close to so many restaurants, walks and fun shops. We loved our fondu dining experience at Swiss Chalet (just across the courtyard from the hotel). It couldn’t have been more enjoyable. Thank you to the staff!
Stayed 2 nights in Sep 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Room comfort
1-night in Zermatt
Room was small, carpet was a little dingy. The shower leaked and the beds/pillows were not that comfortable. It was convenient to the train station and shopping and pretty reasonably priced but not super comfortable. Best for younger travelers on a budget who won't spend much time in the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Shailesh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
nice quaint hotel. clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

KIRAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient hotel location that’s within 5 minutes walk to train station. Room was a good size with decent sized washroom and large tub. Balcony was perfect for two. Breakfast had a good variety. Super comfortable bed and quiet area for a good night’s rest!
Stayed 1 night in Aug 2024