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Skylight Loft

Bed Count 6 King Beds Maximum Occupancy 12 Max

Maxi Suite Deluxe

Bed Count 3 King Beds Maximum Occupancy 6 Max

Chalet Suite

Bed Count 4 King Beds Maximum Occupancy 8 Max

Maxi Suite Panorama

Bed Count 3 King Beds Maximum Occupancy 6 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Firefly features an indoor pool and a health club. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This luxury hotel also offers a spa tub, a sauna, and a terrace.

Hotel Firefly is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Billiards or pool table
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2008
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Games
  • Health club
  • Smoke-free property
  • Swimming pool
  • Food and water bowls
  • Foosball
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Luggage storage
  • Free cooked-to-order breakfast
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 16
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Room Amenities

Hotel Firefly offers 16 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with digital channels, video-game consoles, and Netflix. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Cable/satellite TV service
  • Alarm clock
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Video-game console
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Cookware, dishware, and utensils
  • DVD player
  • Blackout drapes/curtains
  • Kitchen
  • Slippers
  • Dishwasher
  • Stovetop
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Tempur-Pedic mattress
  • TV size measurement: inch
  • iPod docking station
  • Furnished balcony or patio
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Oven
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Netflix
  • Streaming services
  • Child-size slippers
  • Paper towels
  • Video games
  • Heated floors
  • Toothbrush and toothpaste available on request

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary cooked-to-order breakfast is served each morning between 7 AM and noon.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Hiking/biking trails on site
  • Rock climbing on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Ropes course on site
  • Downhill skiing nearby
  • Mountain biking on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 10 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

One child stays free

Car not required

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 4

Front desk opens daily at 7 AM

Social distancing measures are in place

Front desk closes daily at 10 PM

Property confirms they are implementing enhanced cleaning measures

Children stay free

Property confirms they are implementing guest safety measures

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 150.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CHF 30.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

A car is not required for transportation to and from this property.

Hotel Names

  • Firefly Hotel
  • Firefly Hotel Zermatt
  • Firefly Zermatt
  • Hotel Firefly Zermatt
  • Hotel Firefly Hotel
  • Hotel Firefly Zermatt
  • Hotel Firefly Hotel Zermatt

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Hotel Reviews

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