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Hotel Holiday

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Holiday

Front of property - evening/night
Mountain view
Lobby sitting area
Aerial view
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
Gryfelblatte 4, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt–Sunnegga Funicular
    5 min walk
  • Zermatt Visitor Center
    8 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Balcony, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Balcony, Mountain View

  • 236 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, Balcony, Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Balcony, Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 4 Twin Beds

Similar properties

Room

Hotel Basecamp

Breakfast included
Pet friendly
Free WiFi
Bar
4.8 out of 5, Exceptional, (237)
The price is $264
per night
$283 total
includes taxes & fees
Jan 7 - Jan 8
Hotel Basecamp

About this property

Hotel Holiday

3-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, laundry facilities, and a lobby fireplace.
Hotel Holiday offers 36 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This Zermatt hotel also offers multilingual staff, ski storage, and concierge services.

Hotel Holiday is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
La Caleche - This restaurant specializes in French cuisine and serves breakfast and dinner.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Caleche

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 15 and June 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 12 per pet, per day, plus a deposit of CHF 12 per night
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Hotel Holiday Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 211 reviews" "
Rating 8 - Good. 75 out of 211 reviews" "
Rating 6 - Okay. 14 out of 211 reviews" "
Rating 4 - Poor. 2 out of 211 reviews" "
Rating 2 - Terrible. 2 out of 211 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Shota

Stayed 2 nights in Aug 2024

10/10 Excellent

Sabi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short but uphill walk from train station they have transport but it’s 5 Swiss francs a person but a doable walk with a carry on bag Breakfast was sumptious , quiet area but no t close to any restaurants but Zermatt is a small but beautiful town so everything is in walking distance
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

👎
I had a reservation at this hotel but had to cancel because my wife became very ill with food poisoning. I fully understood the reservation was non-refundable, but given the situation, I asked Hotels.com to contact the hotel on my behalf to request a partial refund. To my surprise, the hotel refused to offer any flexibility or even attempt to negotiate, despite the circumstances being beyond our control. Their lack of empathy and unwillingness to work with us was extremely disappointing. Next time I’m in Zermatt, I will definitely not be staying here. Very poor customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Amenities
Exelente
Stayed 1 night in Aug 2024

10/10 Excellent

Devdatta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast for sure. Front desk folks were very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

TARO

Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The hotel was very clean & convenient that it had a restaurant, bar & breakfast. The rooms had a great terrace that had nice views. One of our party was able to get a fantastic photo of the "golden horn" when she happened to wake up at 6am and looked out the window and saw it. We had to make changes to our reservations prior to our visit, the staff was very accommodating and made sure we received confirmation of the change (so much that they called to make sure we saw it), For those wondering about the recent floods, we did not notice anything amiss in the town or hotel. The only issue was having to take a bus for part of the way into Zermatt, but that only provided lovely views, and of course affected the whole town and not just this hotel. No SC but it was not needed during our stay in July.
Stayed 1 night in Jul 2024

10/10 Excellent

Nikunj

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Close to Zermatt station but it’s on a hill so it can be tricky if you have big or lots of luggage. Breakfast was good. I would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Pranav

Stayed 1 night in Jul 2024

10/10 Excellent

Deborah S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Hotel was awesome! Staff was great! Room was perfect and the breakfast was outstanding! We would stay there again. Beware that the walk to the hotel is steep. Hotel is high up so this could be a challenge to some although we loved it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Highly recommend!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Magedaragamage

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel and Have some good view of Matterhorn. Easy access to station via electric car for about 13 CHF. Breakfast was really good. Would love to stay again.
Stayed 3 nights in Apr 2024

8/10 Good

Balaji

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property which is well maintained. Not so great breakfast for what you pay but cleanliness and other things compensate for it.
Stayed 1 night in Apr 2024

10/10 Excellent

JAVIER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff very friendly and helpful.
Stayed 2 nights in Mar 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Cary

Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy hotel.
Awesome hotel only about 200 yards from the town center, so it was convenient. Quiet area too. There is a hill to walk up to the hotel but it didn’t bother anyone in my family. If you’re going skiing it was very convenient to the Sunnegga funicular and the ski rental shop next to it. We loved our room which had a beautiful view of the Matterhorn from the balcony. The whole staff was very friendly. They even had a cool bar/living room off the lobby. And the bowl of oranges in the lobby were absolutely amazing. The breakfast was also very good with tons of options. We want to go back there.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

MATTHEW

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Teerapol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , excellent service and good location but we paid a bit high , we think “Mountain View room “ means to see Metthahorn view but end up we see another side of mountain, overall is good