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Hotel Jägerhof

3.0 star property

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Photo gallery for Hotel Jägerhof

Free daily buffet breakfast
Bar (on property)
Exterior
Triple Room | Living area | TV
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Bar

Explore the area

View in a map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪8 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

8.8 out of 10
Excellent
(17 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View | In-room safe, desk, laptop workspace, blackout drapes

Alpine Double Room with Matterhorn View

9.8 out of 10
Exceptional
(32 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Living area | TV

Triple Room

9.8 out of 10
Exceptional
(10 reviews)
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Small Alpine Double Room

In-room safe, desk, laptop workspace, blackout drapes

Small Alpine Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Family Suite

8.8 out of 10
Excellent
(3 reviews)
  • 861 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View | In-room safe, desk, laptop workspace, blackout drapes

Attica Family Suite with Matterhorn View

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

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About this property

Hotel Jägerhof

3-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers ski storage and a health club.

Hotel Jägerhof is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Elevator

More

  • 4 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 989 reviews
Rating 8 - Good. 246 out of 989 reviews
Rating 6 - Okay. 22 out of 989 reviews
Rating 4 - Poor. 3 out of 989 reviews
Rating 2 - Terrible. 3 out of 989 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Xiaozhou, Short Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great. The whole unit is spacious and clean. The only thing I don’t like is mattress and pillows are too soft.
Stayed 3 nights in Sep 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was so nice. The breakfast had wonderful choices. We had dinner in the restaurant one night and everything seemed home made. The shuttle pick up at the train was very helpful too.
Stayed 2 nights in Oct 2025

8/10 Good

Vina, Pico Rivera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Partial view of Matterhorn.
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful about our stay. Especially great was the van back and forth from the train station.
Stayed 3 nights in Aug 2025

10/10 Excellent

Taniza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of favourite hotel in Switzerland. Very cozy, clean and comfortable stay. The bedding was so comfortable. The room was spacious. Check in was a breeze, took only 2 min. All the staffs were very friendly, accomodating and helpful. Breakfast had a wide variety of food ranging from different varieties of bread and spreads, cheeses, eggs to plenty of choices for beverages. The hotel also provides free transport to and from the station. Our room had a slight view of the matterhorn from the balcony. It’s about 10 to 15 min easy walk to the city centre. Overall excellent place to stay. Highly recommend.
Sunrise view of matterhorn from our room’s balcony
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie, Harvard

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was beautiful, clean and quiet. We had a lovely mountain view. Breakfast had lots of options and food was replenished often. Staff made sure tables were cleaned quickly too so no wait for tables even when breakfast was busy. We used shuttle to and from train station and drivers were excellent and informative.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thurga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and cozy. Room had all that you need.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ariel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Breakfast and dinner were lovely. Great location. Lovely accommodations.
Stayed 1 night in Sep 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel close to the centre of town, comfortable bed and good buffet breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Anne Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected!

From the pickup at the train station until we were taken back to the train station 3 days later, everything was excellent. The hotel is conveniently located and clean. Everyone on the staff was very friendly and helpful. Very nice full breakfast and we had dinner there two nights as well. Also very good. Highly recommend!
Stayed 4 nights in Sep 2025

10/10 Excellent

Malvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! If it’s available I recommend you reserve a room with a view of the Matterhorn, as well as, include breakfast. Loved being able to walk to everything. Cable cars, restaurants, shopping, train station all within a short distance. Our room was great. The staff was incredible.
Stayed 4 nights in Sep 2025

10/10 Excellent

Janjira

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina, New Bloomfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well appointed. The shuttle from the train was greatly appreciated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A very comfortable hotel, highly recommended, very calid human service and perfect disign and environment. Specially thank you to Alex from Spain and our waitress girl from Argentina.
Stayed 1 night in Sep 2025

10/10 Excellent

jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Offers free shuttle from and to station (though never get to use them). breakfast is decent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here. Will come back.
Stayed 3 nights in Sep 2025

8/10 Good

sook, glen mills

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

AHMED, BRONX

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family and solo traveler.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the bar and the restaurant are amazing. Very friendly staff and very comfortable rooms. 100% recommended!
Room view
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jagerhof was great!

Fantastic room with view and great breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true rarity—Hotel Jägerhof is hands down the best hotel we have ever stayed in. From the second we stepped inside, we knew we had booked the right place. The hotel offers so many thoughtful touches: a delicious buffet breakfast, complimentary transport to and from the train station, and warm, friendly staff who made us feel welcome from the start. Our room was on the first floor and had lovely mountain views (not the Matterhorn, but still stunning). The balcony was shared, but it never felt intrusive thanks to a partial privacy shield, and it was the perfect spot to enjoy the scenery. What made the location extra special was its setting just off the busier streets of Zermatt. This turned out to be a huge advantage—everything was still walkable, but it was a little quieter. During our stay there was a meteor shower, and because it was slightly darker than the town center, we had the incredible experience of watching meteors streak across the mountains from right outside our hotel. Truly unforgettable. The bathroom was spacious, with the added luxury of a towel heater. The hotel itself is beautifully maintained—not outdated at all—and carries a charming ski lodge character. There’s also an outdoor patio seating area if you want more space than your balcony offers. Overall, Hotel Jägerhof combines comfort, charm, and location in a way that feels exceptional. We can’t recommend it enough and would return in a heartbeat.
View from front of hotel
Restaurant Suggestion: Chez Vrony (can arrive in 30 minutes via sunnega + short hike)
Local park with lounge chairs within 10 minute walk
Sunrise within 5 minute walk
Stayed 2 nights in Aug 2025

10/10 Excellent

PRAGNESH

Stayed 1 night in Aug 2025