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Hotel Jägerhof

3.0 star property

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Photo gallery for Hotel Jägerhof

Triple Room | Living area | TV
Exterior
Lounge
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Gym
  • Pet friendly

Explore the area

Map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sunnegga Ski Resort
    ‪52 min drive‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Small Alpine Double Room

In-room safe, desk, laptop workspace, blackout drapes

Small Alpine Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Living area | TV

Triple Room

  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View | Balcony

Alpine Double Room with Matterhorn View

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View | In-room safe, desk, laptop workspace, blackout drapes

Attica Family Suite with Matterhorn View

  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Family Suite

  • 861 sq ft
  • Sleeps 6
  • 3 Double Beds

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Exterior

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  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.3 out of 5, Excellent, (349)
$348 nightly
The price is $348 total
includes taxes & fees
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About this property

Hotel Jägerhof

3-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers ski storage and a health club.

Hotel Jägerhof is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Elevator

More

  • 4 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 619 out of 877 reviews
Rating 8 - Good. 231 out of 877 reviews
Rating 6 - Okay. 22 out of 877 reviews
Rating 4 - Poor. 3 out of 877 reviews
Rating 2 - Terrible. 2 out of 877 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well run family hotel. You can tell that the family owner really cares about his guests and staff. They were very attentive and accommodated all our needs. Meals were wonderful and it is in a great location in Zermatt. Definitely plan to return.
Stayed 4 nights in Feb 2025

10/10 Excellent

JIANPING

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice!
Stayed 4 nights in Feb 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facilities. Rooms are basic but have great views and are very clean. Ski room was a plus, along with good breakfast and friendly staff. All ski lifts were walkable as well.
Stayed 5 nights in Feb 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
A hidden gem. The food and service at the hotel is outstanding!
Stayed 4 nights in Feb 2025

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jagerhof

It was a very comfortable hotel - we thought they could have made the hot water, hot coffee, hot tea, hot chocolate available 24/7 as a few other hotels we've stayed at had done. Personnel was most helpful. Rooms were very clean and well-kept. Location worked out very well for us. There were some concerns in our group about what constituted a "room with a view" of the Matterhorn.....? of the city? of the neighborhood? That could be clarified in the hotel site. Breakfast included was fabulous! Great way to start the day!
Stayed 7 nights in Jan 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fairy Tale Trip

This was the most perfect place for me and my husband to stay in Zermatt. Centrally located close to everything we wanted / needed. Hotel staff was so kind, helpful and courteous. Breakfast was delicious and keep us full long into the afternoon. We would not change 1 single thing about Hotel Jagerhof. I am typically ready to go home after a week, but I was literally sad to leave this place. Would stay here again in a heartbeat. Thank you for making our 1st trip to Zermatt a literal fairytale.
The view from our balcony.
Stayed 5 nights in Jan 2025

10/10 Excellent

BRIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star is not enough…they should get a 10!!! From the staff to the hotel…excellent service & super friendly! Breakfast in the morning was outstanding. I would highly recommend!!! When I come back to Zermatt I will definitely stay there. Location of the hotel is perfect!!! Can’t say enough good things!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Ming

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael, Kyneton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed previously and for a solo traveller it’s perfect. Super helpful staff. I’ll be back
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Puneet

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaimin, Fremont

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay during winter season. Staff is very helpful and supportive. Breakfast is decent. Location is convenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
I loved my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Very nice space, and great service. The staff was friendly and helpful. The owner even drove me to the train station himself since I needed to be there earlier than their shuttle normally runs
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is amazing and perfect for anyone who is wanting a weekend getaway to a week in the beautiful town of Zermatt. The staff is extremely nice and accommodating. The restaurant was great as well!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Stayed in the attica room and it was amazing! Highly recommend, especially for groups!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Modern facility, our window view was Matterhorn which is absolutely stunning. Our stay was short but sweet, if I come back to Zermatt will definitely stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, great staff

The hotel is a short walk from the train station, they also offer a service to pick you up and bring your bags to the hotel. The staff were great and it has a nice bar and restaurant. We chose the breakfast option and were very happy we did, it was very good. We had a nice time the night before enjoying some drinks by the fire.
Stayed 1 night in Nov 2024

10/10 Excellent

Murugan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Cute place

Cute hotel with wonderful staff. Very convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Parker

Stayed 2 nights in Oct 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Zermatt find!

It was amazing from our pick up from the train station all the way to check in. Our room was ready. It was spacious, clean and very comfortable. The staff was very friendly and helpful. We will definitely be back and the location was perfect. The breakfast was delicious too 😋‼️🇨🇭
When we arrive 😊
When we left 😃
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel.

The room and hotel were very clean. Front desk, restaurant, and shuttle staff were amazing. A wonderful place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay and great breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was clean and fairly quiet. Fairly small but I was good with that.
Stayed 5 nights in Oct 2024