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Basic Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Classic Single Room, Private Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Grand Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Twin Room, Balcony, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers a terrace, multilingual staff, and ski storage.

Hotel ZERMAMA Zermatt is a smoke-free property.

  • Designer stores on site
  • Ski passes available
  • Art gallery on site
  • Elevator
  • Number of bars/lounges - 1
  • Lockers available
  • Front desk (limited hours)
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2019
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Food and water bowls
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Train station pickup (surcharge)
  • Concierge services
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 29
  • Television in common areas
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel ZERMAMA Zermatt offers 29 accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Cable/satellite TV service
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • In-room safe
  • Premium bedding
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Free WiFi
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Free tea bags/instant coffee
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Heated floor
  • Heated floors
  • Roll-in shower
  • Toothbrush and toothpaste available on request

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Hotel ZERMAMA Zermatt has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Archery on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snow sports gear

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CHF 15 to 30 per person
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:30 AM

Front desk closes daily at 10:00 PM

Cashless transactions are available

Contactless check-out is not available

Security system

Mobile key entry is not available

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 6

Contactless check-in is not available

No rollaway/extra beds available

LGBTQ friendly

Smoke detector

Children stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 15 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Admiral Hotel Zermatt
  • Admiral Zermatt
  • Admiral
  • Hotel Mama Zermatt
  • Hotel ZERMAMA Zermatt Hotel
  • Hotel ZERMAMA Zermatt Zermatt
  • Hotel ZERMAMA Zermatt Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Reviews

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