*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from May 9 2024 to June 7 2024 (dates subject to change):
- Dining venue(s)
The property is closed between April 14 and May 9.
Property Features
Have fun with onsite winter activities, including ice skating and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a steam room. Hotel Matthiol helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.
Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary.
Hotel Matthiol is a smoke-free property.
- Organic food
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Locally-sourced food on site (80% or more)
- At least 80% of all lighting comes from LEDs
- Front desk (limited hours)
- Turkish bath/Hammam
- Porter/bellhop
- Vegetarian menu options available
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- Food and water bowls
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Water-efficient toilets only
- Ski-in/ski-out access
- Terrace
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Concierge services
- Snack bar/deli
- Total number of rooms - 33
- No accessible shuttle
- Number of floors - 3
- Number of buildings/towers - 2
- Airport transportation (surcharge)
- Fireplace in lobby
- Coffee/tea in common areas
- Ski passes available
- Elevator door width (inches) - 394
- Number of bars/lounges - 1
- Free train station drop-off
- Elevator door width (centimeters) - 1000
- Full-service spa
- Tours/ticket assistance
- Year Built - 2009
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Babysitting or childcare (surcharge)
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Ski storage
- Number of restaurants - 1
- Free train station pickup
- Laundry facilities
- Living plant wall
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Refrigerator
- Free cribs/infant beds
Room Amenities
Hotel Matthiol offers 33 accommodations with tablet computers and iPod docking stations. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include MP3 docking stations and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Refrigerator
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size: 31
- TV size measurement: inch
- MP3 docking station
- iPod docking station
- Free long-distance calls
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Tablet computer
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Housekeeping on request
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.
- Hot stone massage
- Sports massage
- Swedish massage
- Sauna in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include ski-in/ski-out access, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Snowshoeing on site
- Helicopter/airplane tours on site
- Hiking/biking trails on site
- Rock climbing nearby
- Mountain biking nearby
- Ice skating on site
- Ropes course on site
- Downhill skiing nearby
- Cross-country skiing nearby
- Sledding nearby
- Bicycle rentals nearby
- Ski lessons available nearby
- Bicycle rentals on site
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: CHF 900 per person (one-way)
- Airport shuttle fee per child: CHF 900
- Pet fee: CHF 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 10 PM
Check-in time starts at 3 PM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Humane animal treatment
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Front desk opens daily at 8:00 AM
Front desk closes daily at 10:00 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of CHF 20 per pet, per night
- Dogs and cats only
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Matthiol
- Hotel Matthiol Zermatt
- Matthiol
- Matthiol Zermatt
- Hotel Matthiol Hotel
- Hotel Matthiol Zermatt
- Hotel Matthiol Hotel Zermatt
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Hotel Reviews
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