*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Hotel Metropol & Spa features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This family-friendly hotel also offers a fitness center, a sauna, and spa services.
Hotel Metropol & Spa is a smoke-free property.
- Library
- Daily
- Number of indoor pools - 1
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- Front desk (limited hours)
- Free breakfast
- Spa treatment room(s)
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Smoke-free property
- Computer station
- Safe-deposit box at front desk
- Spa services on site
- Ski storage
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Free buffet breakfast
- Number of restaurants - 1
- Free train station pickup
- Laundry facilities
- Total number of rooms - 22
- Number of floors - 4
- Number of buildings/towers - 1
- Garden
- Multilingual staff
- Fireplace in lobby
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- Refrigerator
Room Amenities
Hotel Metropol & Spa offers 22 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Refrigerator
- Minibar
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Turndown service
- Slippers
- Shower/tub combination
- Cable TV service
- Free WiFi
- Pillow menu
- LCD TV
- Connecting/adjoining rooms available
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Closed captioned TV
- Lever door handles
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Mountain View - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Spa Services
METROPOL SPA has massage/treatment rooms. Services include sports massages and massages. The spa is equipped with a sauna, a spa tub, and a steam room. Children under 10 years old are not allowed in the spa without adult supervision.
- Sports massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
- Stair-free path to entrance
- Handrails in stairways
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Golfing nearby
- Mountain biking nearby
- Snowshoeing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Playground on site
- Sledding nearby
- Bicycle rentals nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CHF 120.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1:00 PM
Check-in time ends at 10:00 PM
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash.
Front desk opens daily at 7:00 AM
Front desk closes daily at 10 PM
Guest accommodation is not sealed after cleaning
Staff temperature checks are not conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for CHF 120.0 per night.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Hotel Metropol Zermatt
- Metropol Zermatt
- Metropol Hotel Zermatt
- Hotel Metropol & Spa Hotel
- Hotel Metropol & Spa Zermatt
- Hotel Metropol & Spa Hotel Zermatt
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Hotel Reviews
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