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Double Room (Nord)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room (Süd Matterhorn Blick)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room (Chalet Style mit Matterhornblick)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Amenities

Property Features

Have fun with onsite winter activities, including downhill skiing, snowboarding, and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. When the sun goes down, sip après-ski drinks in the hotel's bar.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Hotel Mountain Paradise is a smoke-free property.

  • Safe-deposit box at front desk
  • Picnic area
  • Daily
  • Ski storage
  • Terrace
  • Elevator
  • Number of bars/lounges - 1
  • Free breakfast (local cuisine)
  • Full-service spa
  • Front desk (limited hours)
  • Laundry facilities
  • Free breakfast
  • Vending machine
  • Total number of rooms - 19
  • Steam room
  • Free WiFi
  • Arcade/game room
  • Sauna
  • Smoke-free property
  • Garden
  • Wheelchair accessible
  • Outdoor furniture
  • Food and water bowls

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Room Amenities

Hotel Mountain Paradise offers 19 accommodations with safes and complimentary weekday newspapers. 64-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Free weekday newspaper
  • Soundproofed rooms
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 64
  • TV size measurement: cm
  • Bathtub or shower
  • Heating
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Electrical adapters/chargers
  • Restaurant dining guide
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:30 AM.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open select days.

  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding on site
  • Playground on site
  • Snowboarding on site
  • Snowshoeing on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ice skating on site
  • Snow sports gear
  • Downhill skiing on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 7:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Union Pay, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Front desk opens daily at 8:00 AM

Front desk closes daily at 7:00 PM

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 20 per pet, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Contactless check-out is available.

Hotel Names

  • Mountain Paradise
  • Hotel Mountain Paradise Hotel
  • Hotel Mountain Paradise Zermatt
  • Hotel Mountain Paradise Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Reviews

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