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Arca Aparthotel & Spa

3.0 star property

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Photo gallery for Arca Aparthotel & Spa

Sauna, aromatherapy, hot stone massages, deep-tissue massages
Front of property - evening/night
Deluxe suite with Matterhorn view | Living area | Flat-screen TV
Deluxe suite with Matterhorn view | Living area | Flat-screen TV
Indoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Laundry

Explore the area

Map
Spissstrasse 42, Zermatt, Wallis, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪18 min walk‬
  • Sunnegga Ski Resort
    ‪18 min drive‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Double room with Matterhorn view

Double room with Matterhorn view | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double room with Matterhorn view

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Apartment

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe suite with Matterhorn view

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room, Mountain View

  • Mountain view
  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 2- Bedroom Apartment

2- Bedroom Apartment | Hypo-allergenic bedding, in-room safe, desk, soundproofing

2- Bedroom Apartment

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

Arca Aparthotel & Spa

3-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
Along with a full-service spa, this smoke-free hotel has an indoor pool and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, spa services, and dry cleaning.
Arca Aparthotel & Spa offers 26 accommodations with espresso makers and safes. Rooms open to balconies or patios. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Arca Aparthotel & Spa features an indoor pool and a steam room. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Zermatt hotel also offers spa services, a terrace, and multilingual staff.

Arca Aparthotel & Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Languages

Czech, English, French, German, Italian, Portuguese, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 168 reviews
Rating 8 - Good. 38 out of 168 reviews
Rating 6 - Okay. 1 out of 168 reviews
Rating 4 - Poor. 0 out of 168 reviews
Rating 2 - Terrible. 0 out of 168 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel... very close to train sration...easy to get to ski gondola ....top floor has great roo.s with lofted ceiling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Admir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being walkable to the train station and all areas of Zermatt. Staff was amazing, both front desk and dining. Room was comfortable and well appointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous and we will stay here again. Amazing spa and new chrome pool! Used every night. Breakfast was fabulous and included!!! I cannot give enough stars, as this was one of our favorite places ever to stay. And very affordable!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of Matterhorn
The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무좋았다. 뷰도좋고,스파와수영을 할수있어서 좋았다 기차역도 가깝고 모든게 Very Good
Stayed 2 nights in Sep 2024

8/10 Good

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mayong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joel, Madison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay-close to the train station and bus stop. Coop is right down the street. Unit had small kitchen for meal prep. Nice breakfast and very good staff that helped us with alot of directions! Would recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Constantin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Aug 2024

10/10 Excellent

Apoorva

Stayed 2 nights in Jul 2024

10/10 Excellent

David, Commack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Zermatt train station. Friendly staff. Convenient checkin and checkout times. Nice breakfast! Washer/dryer in basement but only 1 unit each. Would be nice to have more than one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Most beautiful area in Switzerland! Hotel was clean, good breakfast, convenient to train. Loved the balcony.
Stayed 2 nights in Jul 2024

10/10 Excellent

Winnie W.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this gem. It was a very nice surprise to find a mint condition and good size salt water pool, spa and sauna. The property is very clean, good breakfast, and all the staff was very helpful, especially with the recent flood and damages that cut off all access to Zermatt. We will stay there again if we return to the area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sri Saravani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient walk from the train station, plus close to everything. Staff friendly and helpful. Good breakfast. Would stay again
Stayed 2 nights in May 2024

10/10 Excellent

Shauna, Wstmnstr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was of a good size! Nice balcony. Having a refrigerator and microwave were a nice touch. Staff was friendly. Easy walk to and from the station. Breakfast was great! Overall, a wonderful stay and highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sueng il

Stayed 2 nights in May 2024

8/10 Good

Suharno

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location to shops and restaurants.
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We had a terrible travel problem which caused us to be two days late. The property worked with us to resell the room for one night and stays an extra night on the other end.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chunli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations in many aspects. Location is very convenient: 3 minutes walk from the train station and there is a Denner grocery right in front of the hotel. Breakfast selection and qualify are very good. Full spa: what a great way to relax in the massage pool after a whole day of skiing. Bed and shower are nice. In room mini kitchen and refrig is another plus. I would definitely come back and have already recommended the hotel to multiple friends planning to visit Zermatt.
Stayed 5 nights in Feb 2024

10/10 Excellent

Stefan, Ft. Lauderdale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large like suites, ours even had two bathrooms. The best part was the underground pool and sauna facilities, including jets and bubbles and an underwater lounge chair for multiple people. Good location in town, breakfast was good but could have used a little variety on some days.
Stayed 5 nights in Jan 2024