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Hotel Welschen Zermatt

3.0 star property

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January 2025

Photo gallery for Hotel Welschen Zermatt

Restaurant
Check-in/check-out kiosk
Courtyard
View from property
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Breakfast included
  • Hot Tub
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
Wiestistrasse 44, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt–Sunnegga Funicular
    1 min walk
  • Zermatt Visitor Center
    7 min walk
  • Sion (SIR)
    77 min drive

Room options

View all photos for Basic Studio

Basic Studio | In-room safe, cribs/infant beds, rollaway beds, free WiFi

Basic Studio

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, cribs/infant beds, rollaway beds, free WiFi

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, cribs/infant beds, rollaway beds, free WiFi

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn) | In-room safe, cribs/infant beds, rollaway beds, free WiFi

Double Room, Mountain View (Matterhorn)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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Pet friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (22)
The price is $310
per night
$331 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Schwarzsee

About this property

Hotel Welschen Zermatt

3-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
With direct access to the slopes, Hotel Welschen Zermatt makes guests feel at home with amenities like a steam room and a spa tub. Housekeeping is not available.
Hotel Welschen Zermatt offers 16 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include ski-in/ski-out access, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Relax in the spa tub after a day on the slopes or enjoy the use of a steam room. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Hotel Welschen Zermatt is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1932
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Welschen
Hotel Welschen Zermatt
Welschen
Welschen Zermatt
Hotel Welschen Zermatt Hotel
Hotel Welschen Zermatt Zermatt
Hotel Welschen Zermatt Hotel Zermatt

Hotel Welschen Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kurt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

TanyaT, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you haven’t been to Zermatt, please go and stay at Hotel Welschen. The hotel staff is wonderful, the rooms are exactly as shown in pictures. They are VERY clean and comfortable. The hotel common areas are extremely well decorated, and the breakfast is some of the best i have experienced in Europe. The location is very good in the village with the Sunnegga funicular just a short walk from the hotel and you have a perfect view of the Matterhorn from their breakfast room. I can’t say enough good things about the Hotel Welschen and hope to visit again in the future.
Stayed 3 nights in Sep 2019

10/10 Excellent

Kenneth E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming And Cozy
This hotel is conveniently located within walking distance of all points of interest. Rooms were well appointed with a nice private outside sitting area. A well provisioned breakfast was provided. Hotel staff are friendly and helpful including a complimentary ride to the train station.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with good breakfast and friendly staff.
Stayed 1 night in Jul 2019

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy clean hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

Janie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was very clean and the staff were very helpful. They will pick you up from the train when you arrive if they know what time you are coming in. The breakfast were great and they will cook eggs to your choice if you ask.
Stayed 2 nights in Oct 2018

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was excellent - fantastic and very good service. Quite central and the hotel picked us up from the train station so saved us the trouble of carrying our luggage everywhere. Great view of the Matterhorn from the main dining area. Would definitely go back again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and welcoming staff.
Absolutely amazing view of the Matterhorn from our room balcony. The staff was very welcoming and Sandra shuttled us to/from the train station. Convenient location and able to walk to everything. Definitely recommend this hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Karen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Its the second time we have stayed there. Its ldeal for summer and winter. The staff are very friendly And the facilities are good . What is good for me is the choice of English tv is good to watch after a long day out. I highly recommended the hotel.
Stayed 4 nights in Jan 2018

6/10 Okay

cristi, chicago

Liked: Cleanliness, staff & service, room comfort
Good location
Quite and a good place for relaxing during summer.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matterhorn View room
Everything was excellent from my arrival to when I checked out. The front reception was very friendly and took the time to point out everything that might interest me on me stay. When I woke up late and arrived for breakfast after breakfast was over, the kind staff offered me breakfast anyway. And the view from Matterhorn view room was amazing! Easily one of the best views from any room in Zermatt, unless you want to spend significantly more money. There was construction, however, which obstructed the view during my stay, but I can't hold that against the hotel. Once the construction is over, and no ugly crane will be standing in the way, the view is amazing! It's very difficult for me to find anything to criticize about my stay. So I'll just leave you with I'd stay here again in a heartbeat if I could get the Matterhorn View room again.

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Zermatt.
Perfect position for Lifts, Train station and Village Centre.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Matt , Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel close to everything
We enjoyed our stay at Hotel Welschen immensely. The hosts were incredibly helpful and accommodating. The hotel has great views of the Matterhorn. The main shopping area is 5-10 minute walk, along with train station. The Rothorn lift is immediately below the hotel. The Gorbergrat station is very close also. The Furi lift to the Matterhorn glacier is at the other end of town, but the bus stop is just down the hill from the hotel. The hotel has a convenient elevator and ski room to store skis. The breakfast was excellent with great service. The rooms are clean, newly renovated, modern, but with Swiss charm. I have rarely enjoyed a stay as much as I did with Welschen. Great experience.

10/10 Excellent

Pat, tottenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on top of the world
Perfect It would help visitors just arriving to be aware of the elevator .

8/10 Good

Jay, Singapore

Liked: Cleanliness, staff & service, room comfort
Hotel Welschen
Welschen is about 10mins walk from the main train station with luggage. U need to ascend a gentle upslope to reach the property. Look out on your right hand side for a chance to turn in while walking up. There is a lift that is sort of hidden which will bring you to the reception level, lookout for an obscure lift signage. Pls note there is no lift that brings you to the rooms though. The stairs creaked but considering this is a very old property (since 1932!), it is extremely well-maintained and clean. The balcony width is narrow but enough to sit 2 and the balcony faces the Matterhorn. Excellent view on days with good weather. If you are there with friends and family with side-by-side rooms, the balcony is only separated by plants so you can share the same balcony space & chit-chat. There is however, ongoing construction in front of the property. No noise disturbance as we are usually out in the day, but the crane situated in front of the property obstructs the view a little. Surely, this will not be there permanently. Attached bathroom is spacious. Breakfast spread was more than sufficient for me and offers a good variety for health-conscious eaters. The decor of the property is simply wonderful & has a homely feel. The owner, Mr Welschen was kind enough to offer us a ride to the train station on our departure day. On the overall, the stay was very cosy and I would recommend this place, especially if you prefer a quieter environment.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
die Aussicht vom Balkon war super die Bedienung gut
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Roger-Christine, Fribourg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et compétent. L'hôtel est charmant Nous reviendrons volontiers
Stayed 1 night in Sep 2020

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt war einfach genial und eine mega schöne Suite mit Sicht zum Matterhorn 😊🤗👍🌞
Stayed 2 nights in Sep 2020

8/10 Good

Lilian, Felben-Wellhause

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage: ruhig und doch vom Zentrum nur 5 Min. entfernt. Das Zimmer: uns haben die Holzmöbel gefallen, wir finden es passt. Das Bad war modern. Und alles war sehr sauber. Das Frühstück: vielfältig und reichhaltig. Ein grosses Kompliment an das Personal: sehr freundlich und aufgestellt. Uns hat das familiäre Hotel sehr gut gefallen. Wir würden es wieder buchen.
Stayed 3 nights in Aug 2020

6/10 Okay

Michael Chon Keong

Stayed 2 nights in Aug 2020