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Superior Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Comfort Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property is closed from July 11 2024 to December 18 2024 (dates subject to change).

The property is closed between June 30 and July 7.

Property Features

In addition to a full-service spa, Resort La Ginabelle features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and an arcade/game room.

Resort La Ginabelle is a smoke-free property.

  • Number of outdoor pools - 1
  • Ski passes available
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Turkish bath/Hammam
  • Porter/bellhop
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (free)
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 47
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Arcade/game room
  • Garden
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

Resort La Ginabelle offers 47 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Free newspaper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Dial-up internet access
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Memory foam mattress
  • Pillow menu
  • TV size: 43
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Minibar (stocked, some free items)
  • Heating
  • Electric kettle
  • Oven
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Blender
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Child-size bathrobes
  • Child-size slippers
  • Restaurant dining guide
  • Freezer
  • Heated floors
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Mobile key entry

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Resort La Ginabelle has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

  • Sauna in spa
  • Hot tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. Guests can access their rooms with a mobile device.

Front desk opens daily at 8:00 AM

Front desk closes daily at 11:00 PM

Guest accommodation is not sealed after cleaning

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Guest will receive an email before arrival 5 days

Social distancing measures are not in place

Contactless check-in is not available

Property does not follow regional sanitization guidelines

Guests will receive an email with special check-in instructions

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 125.0 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Ginabelle
  • Ginabelle Hotel
  • Ginabelle Hotel Zermatt
  • Ginabelle Zermatt
  • La Ginabelle
  • Resort La Ginabelle Hotel
  • Resort La Ginabelle Zermatt
  • Resort La Ginabelle Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Reviews

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