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Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Alpine Suite, Matterhorn View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alpine Classic Suite, Mountain view

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alpine Superior Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Alpine Junior Suite, Matterhorn View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The property is closed between September 24 and December 9.

Property Features

In addition to a full-service spa, Mont Cervin Palace features an indoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 5 meeting rooms. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. For a surcharge, an airport shuttle (available on request) is offered to guests.

Mont Cervin Palace has designated areas for smoking.

  • Library
  • Children's games
  • Number of indoor pools - 1
  • Children's toys
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Computer station
  • Infant/toddler toys
  • Swimming pool
  • Food and water bowls
  • Number of meeting rooms - 5
  • Terrace
  • Luggage storage
  • Free full breakfast
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 150
  • Number of buildings/towers - 4
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Ski passes available
  • Number of bars/lounges - 1
  • Full-service spa
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Outdoor seasonal pool
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Ski storage
  • Number of restaurants - 3
  • Banquet hall
  • Free train station pickup
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Room Amenities

Mont Cervin Palace offers 150 accommodations with minibars and espresso makers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Minibar
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Free weekday newspaper
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Slippers
  • Satellite TV service
  • Free WiFi
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Number of bathrooms - 1
  • Child-size bathrobes
  • Toothbrush and toothpaste available on request
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Guests are offered a complimentary full breakfast.

Le Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner.

Grill Le Cervin - This fine-dining restaurant specializes in Regional cuisine and serves dinner only.

Ristorante Capri - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.

24-hour room service is available.

Spa Services

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Snow sports gear

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is available

Property does not follow regional sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 200.0 per night.

Pet Policy

  • Pets allowed for an extra charge of CHF 40.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

The seasonal pool will be open from December to September.

Pool access available from 7:30 AM to 8:00 PM.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Cervin
  • Cervin Palace
  • Mont Cervin
  • Mont Cervin Palace
  • Mont Cervin Palace Hotel
  • Mont Cervin Palace Hotel Zermatt
  • Mont Cervin Palace Zermatt
  • Mont Cervin Palace Hotel
  • Mont Cervin Palace Zermatt
  • Mont Cervin Palace Hotel Zermatt

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Hotel Reviews

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