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Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room (Charme Mountain View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite Style

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Style Double room with Matterhorn view

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Charme Single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Charme)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from May 31 2024 to November 30 2024 (dates subject to change):

  • Spa

The property is closed between August 31 and December 01.

The property will be renovating from May 31 2024 to November 30 2024 (completion date subject to change). The following areas are affected:

  • Sauna
  • Spa
  • Spa tub

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage, skiing lessons, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Guests can use the indoor pool at a partner property.

Relais & Chateaux Schönegg is a smoke-free property.

  • Library
  • Daily
  • Use of nearby fitness center (discount)
  • Number of hot tubs - 2
  • Elevator
  • Front desk (limited hours)
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Food and water bowls
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Free continental breakfast
  • Concierge services
  • Snack bar/deli
  • Total number of rooms - 48
  • Number of floors - 7
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Ski shuttle (surcharge)
  • Ski passes available
  • Number of bars/lounges - 1
  • Full-service spa
  • Access to nearby indoor pool
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1990
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Number of restaurants - 1
  • Banquet hall
  • Free train station pickup
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Room Amenities

Relais & Chateaux Schönegg offers 48 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • In-room childcare (surcharge)
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • Pillow menu
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Child-size slippers
  • Restaurant dining guide
  • Wardrobe or closet

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.

Gourmetstuebli - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

The onsite spa has massage/treatment rooms. Services include sports massages, Swedish massages, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision.

  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Sports massage
  • Body treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

2 spa tubs are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

Children under 12 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Ski lessons on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 10 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

One child stays free

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 9

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120.0 per night.

Pet Policy

  • Pets allowed for an extra charge of CHF 30 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-out is available.

Hotel Names

  • Relais Chateaux Schönegg Hotel Zermatt
  • Chalet Hotel Schönegg Zermatt
  • Chalet Schönegg
  • Chalet Schönegg Zermatt
  • Relais Chateaux Schönegg Hotel
  • Relais Chateaux Schönegg Zermatt
  • Relais Chateaux Schönegg
  • Relais & Chateaux Schonegg
  • Relais & Chateaux Schönegg Hotel
  • Relais & Chateaux Schönegg Zermatt
  • Relais & Chateaux Schönegg Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Reviews

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