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Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$412* Per night/room Apr 21 - Apr 22

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The property is closed during October and November.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Resort Hotel Alex helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers an indoor pool, an indoor tennis court, and a health club.

Resort Hotel Alex is a smoke-free property.

  • Library
  • Daily
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Front desk (limited hours)
  • Business center
  • Turkish bath/Hammam
  • Dry cleaning/laundry service
  • Conference space size (meters) - 200
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Indoor tennis courts - 1
  • Total number of rooms - 85
  • Number of floors - 4
  • Ski passes available
  • Number of bars/lounges - 1
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Conference space size (feet) - 2153
  • Laundry facilities
  • Vending machine
  • Arcade/game room
  • Garden

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Indoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Room Amenities

Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Bathtub only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.

Alex Grill - This restaurant specializes in international cuisine.

Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.

Room service (during limited hours) is available.

Spa Services

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Nearby Activities

An indoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Racquetball/squash on site
  • Ice skating nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available.

Front desk opens daily at 6:30 AM

Front desk closes daily at 11 PM

Credit card pre-authorization

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Alex Zermatt
  • Hotel Alex
  • Hotel Alex Zermatt
  • Resort Hotel Alex Zermatt
  • Alex Hotel Zermatt
  • Resort Hotel Alex
  • Resort Hotel Alex Hotel
  • Resort Hotel Alex Zermatt
  • Resort Hotel Alex Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Hotel Reviews

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