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Hotel Tannenhof

3.0 star property

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Photo gallery for Hotel Tannenhof

Front of property - evening/night
Shower, rainfall showerhead, free toiletries, hair dryer
Gallery Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Breakfast, lunch, dinner served; Italian cuisine
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
3 Englischer Viertel, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪10 min walk‬
  • Sunnegga Ski Resort
    ‪20 min drive‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Basic Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Tannenhof

3-star hotel in Zermatt City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a hair salon, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Tannenhof offers 16 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Zermatt hotel also offers multilingual staff, ski storage, and tour/ticket assistance.

Hotel Tannenhof is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Golden LokDown - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/airplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • Highchair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 195 out of 258 reviews
Rating 8 - Good. 47 out of 258 reviews
Rating 6 - Okay. 10 out of 258 reviews
Rating 4 - Poor. 3 out of 258 reviews
Rating 2 - Terrible. 3 out of 258 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities

First time at Zermatt

Great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Puru, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Amenities, property conditions & facilities
Extremity helpful and friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

LISBERT, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super nice. The room was modern and clean. The staff was friendly. The breakfast had many delicious items. Breakfast room has view to the Matterhorn. There are many restaurants and shops close by. Steps to the Matterhorn museum and viewpoint. Everything is really walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - very convenient location. Great acclaimed restaurant at the hotel as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very nice and very serviceable. The Golden Lok restaurant on the hotel property is wonderful with the restored and gilded locomotive engine from 1898 Gornergratt Railway. The food was excellent too!
Stayed 1 night in Dec 2024

10/10 Excellent

Seungwoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the fact that I couldn’t control the room temperature.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel if you’re staying in Zermatt for a night or two
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Marlborough

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great bed and central!
Stayed 7 nights in Nov 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Tannenhof and can’t wait to return. Everything was spot-on, from the pristine rooms and helpful staff to the amenities and delicious breakfast. The central location made it easy to explore everything Zermatt has to offer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The blanket has coffee stain on it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great contemporary hotel. Very helpful and friendly staff. Perfect breakfast bar with lots of options. Room was very nice. Enjoyed are stay! Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive room and lobby. Staff was very friendly and always available to provide tips on sights, etc. area around hotel was noisy in the very early mornings as workers on nearby properties began to work. Also was a bit difficult to find the hotel at first.
Stayed 1 night in Sep 2024

6/10 Okay

Dennis

Liked: Staff & service, property conditions & facilities
Location was very good Room was clean and modern with excellent storage areas for essentially a small room. We found the staff very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer, modern hotel with an elevator. Friendly and helpful staff. Great breakfast included. Pizza at the onsite restaurant was excellent. Only downsides are the room was fairly small and shower while it was spacious with lots of hot water and great water pressure, it’s very slippery. With a king-size bed it’s tight. But bed was comfortable. Bath towels were bigger than most. About a 6 min walk to train station. If you want newer with modern comforts this is a great choice.
Stayed 2 nights in Sep 2024

6/10 Okay

Paul, Dover

Traveled with family
Liked: Cleanliness, staff & service
The property was clean and updated. There were no chairs in the room, only 2 on the balcony. The morning after our first night, there was no hot water for showers or washing. The breakfast buffet was average with yogurts, breads, cereals but no hot foods. On our last night I requested an iron and board from reception and was told that they didn’t have one, not that it wasn’t available, they just didn’t have one.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the perfect choice for our 3 night stay in Zermatt. It was right in the center of town with only a 5 min walk to the train station yet it still felt peaceful and quiet. The rooms are beautifully appointed with modern yet elegant decor. The bed, sheets and pillows were excellent quality and I slept like the dead each and every night. The staff were incredibly helpful and friendship which added to the enjoyment of our stay. Lastly, the breakfast was more of a continental style breakfast but it was perfectly adequate with great quality breads, cheese, yogurt, cereal, etc. If I return to Zermatt I would definitely choose this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Matterhorn from the breakfast room. Large room with balcony.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024