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Bed Count 1 King Bed Maximum Occupancy 2 Max

Cottage

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

View Suite +

Bed Count 1 King Bed Maximum Occupancy 3 Max

View Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, SCHLOSS Zermatt - Active & CBD Spa Hotel features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Zermatt hotel also offers a fitness center, a terrace, and an arcade/game room.

SCHLOSS Zermatt - Active & CBD Spa Hotel is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Lockers available
  • Front desk (limited hours)
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Porter/bellhop
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Number of restaurants - 1
  • Concierge services
  • Total number of rooms - 4
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Arcade/game room

Room Amenities

SCHLOSS Zermatt - Active & CBD Spa Hotel offers 4 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones.

  • Television
  • Minibar
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Desk
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 70
  • TV size measurement: cm
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Child-size bathrobes
  • Child-size slippers
  • Heated floors
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Hardwood flooring in room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

SCHLOSS Zermatt - Active & CBD Spa Hotel has a restaurant on site.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Helicopter/airplane tours on site
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Front desk opens daily at 6:00 AM

Front desk closes daily at 11:00 PM

Credit card pre-authorization

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 20 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

Hotel Names

  • SchlossHouse
  • Schloss Zermatt Active & Cbd
  • SchlossHouse Zermatt – Wellbeing Rooms Suites
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Zermatt
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel Zermatt

Hotel Reviews

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