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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$426* Per night/room Feb 27 - Feb 28

Apartment (Penthouse - Cleaning every 3 days)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Duplex Junior Suite with Matterhorn View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Chalet

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, SchlossHotel Zermatt – Active & CBD Spa Hotel features an indoor pool and a sauna. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance.

SchlossHotel Zermatt – Active & CBD Spa Hotel is a smoke-free property.

  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Spa treatment room(s)
  • Billiards or pool table
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1964
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Swimming pool
  • Food and water bowls
  • Foosball
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Concierge services
  • Shopping on site
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 49
  • Television in common areas
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

SchlossHotel Zermatt – Active & CBD Spa Hotel offers 49 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers.

  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Room service
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Slippers
  • Bathtub only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 70
  • TV size measurement cm
  • Heating
  • Towels provided
  • Bedsheets provided
  • Local maps
  • Heated floors
  • Wardrobe or closet

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Room service is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and sports massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Parasailing nearby
  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Staffed front desk

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 15.00 per pet, per day
  • Dogs only
  • 1 per room
  • Food and water bowls are available

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Hotel Names

  • Schlosshotel Life Style Zermatt Hotel
  • Schlosshotel Hotel
  • Schlosshotel Hotel Zermatt
  • Schlosshotel Zermatt
  • Schlosshotel Tenne Hotel Zermatt
  • Schlosshotel Tenne Zermatt
  • Schlosshotel Life Style Hotel
  • Schlosshotel Life Style Zermatt
  • Schlosshotel Life Style
  • Schlosshotel my Lifestyle
  • SchlossHotel Zermatt – Active & CBD Spa Hotel Hotel
  • SchlossHotel Zermatt – Active & CBD Spa Hotel Zermatt
  • SchlossHotel Zermatt – Active & CBD Spa Hotel Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Reviews

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