*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Schlosshotel Zermatt features an indoor pool and a sauna. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This family-friendly hotel also offers a fitness center, a terrace, and multilingual staff.
Schlosshotel Zermatt is a smoke-free property.
- Number of indoor pools - 1
- Babysitting or childcare
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- Front desk (limited hours)
- Spa treatment room(s)
- Billiards or pool table
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 1964
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Babysitting or childcare (surcharge)
- Smoke-free property
- Swimming pool
- Food and water bowls
- Foosball
- Safe-deposit box at front desk
- Ski storage
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Concierge services
- Shopping on site
- Free train station pickup
- Laundry facilities
- Total number of rooms - 49
- Television in common areas
- Number of floors - 3
- Number of buildings/towers - 1
- Garden
- Multilingual staff
- Fireplace in lobby
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
Schlosshotel Zermatt offers 49 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers.
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Desk
- Room service
- Soundproofed rooms
- Blackout drapes/curtains
- Slippers
- Bathtub only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 70
- TV size measurement: cm
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Local maps
- Heated floors
- Wardrobe or closet
- Hardwood flooring in room
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
- Hot stone massage
- Sauna in spa
- Number of treatment rooms 1
- Minimum age to access spa is 16
- Sports massage
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Game viewing nearby
- Snowboarding nearby
- Water skiing nearby
- Parasailing nearby
- Helicopter/airplane tours on site
- Rock climbing nearby
- Mountain biking nearby
- Snowshoeing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Sledding nearby
- Ice skating nearby
- Bicycle rentals nearby
- Mountain climbing nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CHF 20 per pet, per day
- Rollaway bed fee: CHF 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 6:00 AM
Front desk closes daily at 11:00 PM
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CHF 100.0 per day.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of CHF 20 per pet, per day
- Dogs only
- 1 total pets
- Food and water bowls are available
We should mention
Pool access available from 7:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in is available.
Hotel Names
- Schlosshotel Life Style Zermatt Hotel
- Schlosshotel Hotel
- Schlosshotel Hotel Zermatt
- Schlosshotel Zermatt
- Schlosshotel Tenne Hotel Zermatt
- Schlosshotel Tenne Zermatt
- Schlosshotel Life Style Hotel
- Schlosshotel Life Style Zermatt
- Schlosshotel Life Style
- Schlosshotel my Lifestyle
- Schlosshotel Zermatt Hotel
- Schlosshotel Zermatt Zermatt
- Schlosshotel Zermatt Hotel Zermatt
- SchlossHotel Zermatt – Active CBD Spa Hotel
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Hotel Reviews
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