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Schweizerhof Zermatt

4.5 star property

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Photo gallery for Schweizerhof Zermatt

Restaurant
Indoor pool, sun loungers
Meeting facility
Cozy Room | View from room
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
$854
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
Bahnhofstrasse 5, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Design Double Room

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(21 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Cozy Room

Cozy Room | 1 bedroom, premium bedding, minibar, in-room safe

Cozy Room

8.0 out of 10
Very good
(4 reviews)
  • 182 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 387 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • 151 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Attic Suite

Attic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Attic Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, Partial Matterhorn View

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room, Partial Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Matterhorn view

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(4 reviews)
  • 387 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Schweizerhof Zermatt

4.5-star hotel in Zermatt City Centre
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Schweizerhof Zermatt offers 95 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Schweizerhof Zermatt features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 861 square feet (80 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library.

Schweizerhof Zermatt has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Schweizerhof Zermatt has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Elevator (31 inch wide door)

More

  • 5 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Reviews

Schweizerhof Zermatt Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 179 out of 235 reviews
Rating 8 - Good. 44 out of 235 reviews
Rating 6 - Okay. 7 out of 235 reviews
Rating 4 - Poor. 5 out of 235 reviews
Rating 2 - Terrible. 0 out of 235 reviews

Reviews

4/10 Poor

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel. Very clean. The staff is amazing! We were incredibly happy with our stay here and hope to return
Stayed 2 nights in Aug 2025

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and hotel was great. Area around hotel was loud at night especially when windows had to be open due to no air conditioning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely wonderful and the staff was incredibly nice and helpful. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chiao-Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just steps away from the Zermatt location. Breakfast selection is good with great vibe. Room amenity is modern and great (e.g., Dyson hairdryer)
Stayed 1 night in Jul 2025

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent dining and bar options along w/ proximity to Zermatt train station (stone throw away). Property is very clean w/ comfortable beds and free complimentary goodies in the room. Highly recommend this place and would definitely comeback.😎
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This venue is simply a must stay when in Zermatt.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Stayed 1 night in Jul 2025

10/10 Excellent

Nadeem

Stayed 1 night in Jul 2025

10/10 Excellent

Nizar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff, great breakfast selection. Wish we were here for another day. Loved everything about this hotel. Will definitely recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

salma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I give this place 5 stars — I wish I could give more! It’s the best hotel with top-notch service and a very cozy environment. The restaurant is absolutely amazing — words can’t describe how good the food is. I 100% recommend it!”
Stayed 1 night in Jul 2025

8/10 Good

Namas, Johns Creek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very convenient location. The breakfast was excellent. It gets very hot and the rooms get really warm and tends to be noisy due to the public playgrounds nearby. On a Friday night there was a party going on close by not on the hotel premises and the Loud noise went on from 10pm to 5am.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kyle

Great location. Great breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Tarek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location (2 minutes walk from the main station) The staff are friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aasheesh

Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience in Zermatt
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy, SINGAPORE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Service of the staff and the layout of my room is good. The balcony made a big difference to our stay as we could sit outside and get fresh air.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Schweizerhof hotel for our recent wedding anniversary and I think it was the best choice. The Matterhorn view was unforgettable and breathtaking. I will definitely be back again for this hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with comfortable beds and a great onsite restaurant. We loved the location, the exceptional decor and the delicious breakfast. I was disappointed in the size of the bathroom, the lack of air conditioning, the lack of robes, and a few interactions with staff. Most of the staff was fantastic and really took pride in their job. The overall experience was good, but my expectations were greater
Stayed 2 nights in May 2025

10/10 Excellent

Gregory, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fantastic. Beautiful room & a wonderful location. Restaurant was nice with the entrees being excellent. Desserts weren’t as good as the main course. Service could use some improvement as they were understaffed. Would absolutely stay again but may consider other dining options.
Stayed 2 nights in May 2025

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay in Zermatt

The hotel is very comfortable, the service is great and there is an excellent restaurant in the property. But because of the nearby construction, it is very noisy starting at 7:30 in the morning.
Stayed 3 nights in May 2025

10/10 Excellent

Barbara, Montreal Quebec

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff!!! Excellent choice!
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at the railway station in Zermatt quite late and found it dark, to discover a town wide power cut. Staff were very considerate and fortunately the hotel had its own emergency generator. My wife has limited mobility, and whilst she had to make her own way to the third floor, one of the reception staff carried our luggage up for us. Excellent room with view of the Matterhorn, fabulous breakfast, and close proximity to the railway station.
Stayed 2 nights in May 2025