*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed during October, November, and May.
Property Features
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. At the end of the day, order après-ski drinks at the hotel's bar.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This ski hotel also offers ski storage, an indoor pool, and a sauna.
Silvana Mountain Hotel is a smoke-free property.
- Number of indoor pools - 1
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- Front desk (limited hours)
- Tours/ticket assistance
- Steam room
- Free WiFi
- Sauna
- Smoke-free property
- Food and water bowls
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Ski storage
- Ski-in/ski-out access
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Number of restaurants - 1
- Snack bar/deli
- Laundry facilities
- Total number of rooms - 22
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Playground on site
Room Amenities
Silvana Mountain Hotel offers 22 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Television
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Desk
- Separate sitting area
- Room service
- Soundproofed rooms
- Free bottled water
- Digital TV service
- Free WiFi
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- Bathtub or shower
- Heating
- Towels provided
- Smart TV
- Soap
- Toilet paper
- Laptop-friendly workspace
- Heated floor
- Heated floors
- Visual fire alarm
- Wardrobe or closet
- Bed sheets not available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Restaurant Gitz-Gadi - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.
- Sauna in spa
- Steam room in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Well-lit path to entrance
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Snowboarding nearby
- Snowshoeing on site
- Ski lessons available nearby
- Hiking/biking trails on site
- Rock climbing on site
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Downhill skiing nearby
- Mountain biking on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CHF 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-in time ends at 5 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 8:00 AM
Front desk closes daily at 10:00 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- Pets allowed for an extra charge of CHF 10 per pet, per night
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
We should mention
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Hotel Names
- Hotel Silvana
- Hotel Silvana Zermatt
- Silvana Zermatt
- Silvana Hotel Zermatt
- Silvana Mountain Hotel Zermatt
- Silvana Mountain Zermatt
- Silvana Mountain
- Silvana Mountain Hotel Hotel
- Silvana Mountain Hotel Zermatt
- Silvana Mountain Hotel Hotel Zermatt
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Hotel Reviews
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