Beginning of main content

Single Room Mountain Lodge, Annex

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Junior Suite Mountain Lodge, Annex

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room West with balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room West with balcony

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Double Room East with balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The property is closed during October, November, and May.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This ski hotel also offers ski storage, an indoor pool, and a sauna.

Silvana Mountain Hotel is a smoke-free property.

  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Ski storage
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 22
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Room Amenities

Silvana Mountain Hotel offers 22 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Separate sitting area
  • Room service
  • Soundproofed rooms
  • Free bottled water
  • Digital TV service
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Rainfall showerhead
  • Bathtub or shower
  • Heating
  • Towels provided
  • Smart TV
  • Number of beds 3
  • Soap
  • Toilet paper
  • Laptop-friendly workspace
  • Heated floor
  • Heated floors
  • Visual fire alarm
  • Wardrobe or closet
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Restaurant Gitz-Gadi - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Snowshoeing on site
  • Ski lessons available nearby
  • Hiking/biking trails on site
  • Rock climbing on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Mountain biking on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at 5 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 8:00 AM

Front desk closes daily at 10:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Hotel Names

  • Hotel Silvana
  • Hotel Silvana Zermatt
  • Silvana Zermatt
  • Silvana Hotel Zermatt
  • Silvana Mountain Hotel Zermatt
  • Silvana Mountain Zermatt
  • Silvana Mountain
  • Silvana Mountain Hotel Hotel
  • Silvana Mountain Hotel Zermatt
  • Silvana Mountain Hotel Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?