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Double Room (Compact)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room (Compact - Matterhorn)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Compact - Matterhorn)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The property is closed between April 18 and May 20.

Property Features

Sunstar Hotel Zermatt features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 861 square feet (80 square meters) include conference space. This Zermatt hotel also offers a terrace, multilingual staff, and ski storage.

Sunstar Hotel Zermatt is a smoke-free property.

  • Number of outdoor pools - 1
  • Ski passes available
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1961
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Computer station
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 80
  • Number of meeting rooms - 1
  • Ski storage
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 861
  • Shopping on site
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 44
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Sunstar Hotel Zermatt offers 44 accommodations with free minibar items and safes. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • High-speed internet access
  • Free bottled water
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Partially open bathroom
  • Bathtub or shower
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

Guests are offered a complimentary buffet breakfast.

Sunstar Hotel Zermatt has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25 per night.

Pet Policy

  • Pets allowed for an extra charge of CHF 25 per pet, per night
  • Dogs only
  • Food and water bowls are available

We should mention

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Sunstar Zermatt
  • Sunstar Hotel Zermatt
  • Sunstar Style
  • Sunstar Style Hotel
  • Sunstar Style Hotel Zermatt
  • Sunstar Style Zermatt
  • Sunstar Zermatt
  • Sunstar Hotel
  • Sunstar Hotel Zermatt Hotel
  • Sunstar Hotel Zermatt Zermatt
  • Sunstar Hotel Zermatt Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Reviews

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