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The Omnia

5.0 star property

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Photo gallery for The Omnia

Exterior
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Front of property
Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Outdoor dining

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Hot Tub
  • Bar
  • 24/7 front desk

Explore the area

Map
Auf dem Fels, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt Visitor Center
    ‪3 min walk‬
  • Matterhorn Museum
    ‪6 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Design Double Room, 1 King Bed, Valley View

Design Double Room, 1 King Bed, Valley View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Design Double Room, 1 King Bed, Valley View

  • 388 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Comfort Double Room, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Ecksuite)

Suite (Ecksuite) | Living area | Flat-screen TV, DVD player

Suite (Ecksuite)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 King Bed

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, Mountain View, Tower (Tower Suite)

Panoramic Suite, Mountain View, Tower (Tower Suite) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Panoramic Suite, Mountain View, Tower (Tower Suite)

  • 969 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Village Suite)

Suite (Village Suite) | Living area | Flat-screen TV, DVD player

Suite (Village Suite)

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite, Mountainside (Matterhorn Suite)

Panoramic Suite, Mountainside (Matterhorn Suite) | View from room

Panoramic Suite, Mountainside (Matterhorn Suite)

  • 753 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, 1 Queen Bed (Queen Double Room)

Basic Single Room, 1 Queen Bed (Queen Double Room) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Basic Single Room, 1 Queen Bed (Queen Double Room)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

BEAUSiTE Zermatt

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, (395)
The price is $1,026
per night
$1,074 total
includes taxes & fees
Mar 7 - Mar 8
BEAUSiTE Zermatt

About this property

The Omnia

5-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
The Omnia offers 30 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, The Omnia features an indoor pool and an outdoor pool. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a health club, a hot tub, and a sauna.

The Omnia is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
The OMNIA - This fine-dining restaurant serves dinner only. Reservations are required.
THE OMNIA Lobby/Terrasse - This lobby lounge specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Restaurants on site

  • The OMNIA
  • THE OMNIA Lobby/Terrasse

Things to do

  • Full-service spa
  • Golf
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's books
  • Children's dinnerware
  • Children's games
  • DVD player
  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 250.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CHF 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This hotel is rated 5 stars.

Property is also known as

Omnia Hotel Zermatt
Omnia Zermatt
The Omnia Hotel Zermatt
The Omnia Hotel
The Omnia Zermatt
The Omnia Hotel Zermatt

The Omnia Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 92 out of 97 reviews
Rating 8 - Good. 4 out of 97 reviews
Rating 6 - Okay. 1 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 0 out of 97 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin, mcqueeney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, till the we left firvour final ride to the station/transport, I felt like I was visiting my long lost Royal Family. Every interaction with our hosts and Omnia friends was magical and never did we ever hear the word NO for any request or need. Each and everyone of the team went over and above the normal efforts to assist. Each conversation or request ended with “is there anything else you need or that I can do for you?…) Nancy and I cant thank Christian, Anna and the entire team enough…. for all the warm hospitality and caring shown each and every day to us We hope to see you in February 2026 after the Milan Olympics!!!! Bravo!! Amazing work!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karla

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, North Bergen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 6 stars , I would. The team was outstanding, great location , just an incredible stay , will definitely come back
Stayed 3 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Dario

Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2024

10/10 Excellent

Francesca

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, most kind and attentive staff. It feels like a 6 star hotel. Best hotel we stayed in Switzerland, we loved our time in The Omnia. Definitely coming back with our family.

10/10 Excellent

Ryan

Stayed 2 nights in Feb 2024

8/10 Good

Diana

Stayed 3 nights in Jan 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and hospitable. They elevated our stay not to mention the upgrade I got. Wow!! We will be back for sure!
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! They anticipate every need and exceed it!
Stayed 3 nights in Nov 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will officially be my first review. Ive been to a lot of hotels throughout my travels but this place ranks top 3 but will still be the first time I'm moved to leave a review. Every detail was thoughtout and the staff reaching out to me to help with getting to the property from train station was just a blessing after a long travel time. They made the effort at using my name the entire time. Welcomed with a drink and parted ways with chocolate...damn, so good. The views, the vibe and aesthic choices of the property, the center of town location, the people, the mountains, etc...again, I can't say enough. Zermatt was incredible but the hotel ameneties made it difficult to leave sometimes. I would leave early morning to explore and when I started back to the hotel I was equally eager to discover the property again and again. Thank you to the staff for making my first solo trip one of the most amazing trips ever.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Staff top notch. Staff was super friendly and helpful. I would recommend this place to anyone visiting.
Stayed 2 nights in Oct 2023

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
The hospitality was unmatched along with impeccable views of the mountain and town.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel, Lebanon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Omnia is probably best luxury hotel i’ve stayed at with staff making it truly sbovd snd beyond expectations. They rven provided a walking stick for me when my leg became sn issue during trip.
Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful—clean and relaxing in a very zen way. What stood out the most was the staff. They were all very friendly, helpful, and courteous. I would highly recommend the property to anyone visiting Zermatt. Great location and delicious breakfasts too!
Stayed 6 nights in Feb 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service, worth every thing i paid for.
Stayed 2 nights in Jan 2023

10/10 Excellent

Casey, Auberry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and overall experience was incredible.

10/10 Excellent

Emma

Stayed 1 night in Nov 2022

10/10 Excellent

Po-Hsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022