*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between October 11 and November 14.
Property Features
In addition to a full-service spa, The Pollux features a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center and a meeting room. This family-friendly hotel also offers spa services, a terrace, and an arcade/game room.
The Pollux is a smoke-free property.
- Daily
- Coffee/tea in common areas
- Ski passes available
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Free breakfast
- Business center
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 1978
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Smoke-free property
- Safe-deposit box at front desk
- Distance from property (ft) 49213
- Spa services on site
- Number of meeting rooms - 1
- Ski storage
- Terrace
- Distance from property (km) 15
- Luggage storage
- Wheelchair accessible – no
- Free buffet breakfast
- Distance from property (miles) 9
- Hair salon
- ATM/banking
- Number of restaurants - 3
- Concierge services
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Total number of rooms - 35
- Television in common areas
- Arcade/game room
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- Fireplace in lobby
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
Room Amenities
The Pollux offers 35 accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Television
- Cable/satellite TV service
- Alarm clock
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Desk
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Digital TV service
- Flat-panel TV
- Free WiFi
- TV size: 80
- TV size measurement: cm
- Connecting/adjoining rooms available
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Local maps
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Desk chair
- Tile flooring in room
- Hardwood flooring in room
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Restaurant Pinte - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Restaurant Arvenstube - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Chami Bar Fire Place - This bar serves light fare only. Open daily.
Vegistube - Onsite theme restaurant. Open daily.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages.
- Sports massage
- Massages
Nearby Activities
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Game viewing nearby
- Snowboarding nearby
- Golfing nearby
- Rock climbing nearby
- Mountain biking nearby
- Snowshoeing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Sledding nearby
- Ice skating nearby
- Ski lessons available nearby
- Bicycle rentals on site
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
- Snow sports gear
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Nearby parking fee: CHF 20 per day (49213 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Carte Blanche, debit cards, and cash.
One child stays free
Staffed front desk
Children stay free - maximum age 2
Children stay free
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Pollux Hotel
- Pollux Hotel Zermatt
- Pollux Zermatt
- The Pollux Hotel
- The Pollux Zermatt
- The Pollux Hotel Zermatt
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Hotel Reviews
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