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Unique Hotel Post

4.5 star property

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Photo gallery for Unique Hotel Post

Sauna, hot tub, Turkish bath, body treatments, aromatherapy, body scrubs
Junior Suite (Style) | Living area | Flat-screen TV, DVD player, iPod dock
Restaurant
Single Room (Style) | Living area | Flat-screen TV, DVD player, iPod dock
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

Map
Bahnhofstrasse 41, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪9 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

Room options

View all photos for Junior Suite (Style)

Junior Suite (Style) | Living area | Flat-screen TV, DVD player, iPod dock

Junior Suite (Style)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Style)

9.8 out of 10
Exceptional
(16 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Style)

Single Room (Style) | Living area | Flat-screen TV, DVD player, iPod dock

Single Room (Style)

  • 248 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Unique Hotel Post

4.5-star hotel in Zermatt City Centre
This hotel features 3 restaurants, a full-service spa, and a nightclub. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, 2 bars/lounges, a snack bar/deli, and a sauna are onsite.
Unique Hotel Post offers 24 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Unique Hotel Post features a hot tub and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers a nightclub, spa services, and multilingual staff.

Unique Hotel Post has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Unique Hotel Post has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer via Airplane to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Unique Hotel Post
Unique Hotel Post Zermatt
Unique Post
Unique Post Hotel
Unique Post Zermatt
Post Hotel Zermatt
Unique Hotel Post Hotel
Unique Hotel Post Zermatt
Unique Hotel Post Hotel Zermatt

Unique Hotel Post Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 370 reviews
Rating 8 - Good. 69 out of 370 reviews
Rating 6 - Okay. 18 out of 370 reviews
Rating 4 - Poor. 2 out of 370 reviews
Rating 2 - Terrible. 1 out of 370 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy boutique hotel with great staff. Location is 5 min from the train station and they pick you up in an electric taxi. The staff was lovely. The spa was nice. However the hotel was very noisy at night with people smoking/chatting outside on the street late into the night. The noise carries Into the rooms so pack some earplugs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Driandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at several different hotels throughout Switzerland and this one was our favorite!!! Cozy, clean, and in the middle of everything. It checks all the boxes for an amazing stay. If you like dancing, the bar/club located at the basement level of this establishment stays open till 4/5am and the bartenders are super friendly. For those worried about the noise level, I stayed on the 3rd floor and couldn’t hear anything at all. Oh and don’t forget to bring swim shorts/attire to enjoy the spa. Enjoy
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Dave

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff and amazing location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Accomodations and Staff.

It was an amazing stay! I highly recommend the Unique Hotel Post. Upon arrival we were greeted with prosecco and made to feel at home while checking in. Our rooms were comfortable and had breathtaking views of the village. Our location was exemplary, in the heart of Zermatt and near all shopping. I can't wait to visit again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Keith, Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel/location in Zermatt. Perfect for our Christmas holiday
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verena

Stayed 1 night in Nov 2024

10/10 Excellent

SUYLLENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING HOTEL!
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Unique Post Hotel! It is a charming boutique hotel with a number of restaurants in the hotel and nearby. Very friendly and helpful hotel staff! Highly recommend! We were very fortunate to get an upgrade for our stay to their best suite! Simply wonderful!! Thank you Post Hotel!
Stayed 2 nights in Sep 2024

8/10 Good

Lai-Shang

Stayed 3 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel! Absolutely recommend to anyone.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brenda

Stayed 2 nights in May 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, location is wonderful right in the center of everything. Didn’t care for the breakfast however the complimentary upgrade made up for it. Would definitely recommend this hotel. Thanks for making our time in Zermatt enjoyable
Stayed 2 nights in Apr 2024

2/10 Terrible

Francesca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A stunning property, yet essential rest/sleep becomes impossible due to the location's nature. Beautiful hotel, but our stay was a nightmare, marred by constant noise from inside and nearby venues. Staff's lack of information and afterwards indifference to our concerns left a very disappointing impression. Would STAY AWAY from booking here. We later stayed in the Omnia Hotel and the difference was beyond words.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swiss getaway

Great hotel and location, room was good too. Unfortunately very loud until 5am due to the location. This made it hard to get some sleep.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jessica, Cape Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! We loved our time here!
Stayed 3 nights in Dec 2023

8/10 Good

Gregory

Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous view of Matterhorn

Wonderful stay during a slow time before Holiday rush. Breakfast buffet steller, staff very helpful. Would be back again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING stay! Highly recommend. Perfect location and amazing staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem! We LOVED it! Great location everything is around it. It looks small but it has many amenities and restaurants and spa inside it. They pick you up from the train station and room is GORGEOUS. Excelente hotel.
Stayed 1 night in Oct 2023

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in the heart of Zermatt. We were able to walk to property from train station. The staff was professional and efficient. We stayed in a room facing the street and the noise from the bars was overwhelming. Had a hard time sleeping due to the noise. I would definitely request a room in the back next time. Bed was super comfortable though.
Stayed 1 night in Sep 2023