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Pandora Vista Retreat

4.0 star property
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Photo gallery for Pandora Vista Retreat

Exterior
Property video
Reception
2 restaurants, breakfast served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Kitchen
  • Air conditioning
  • 24/7 front desk
$121
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
No.88 Yexipu, Zhangjiajie, Hunan, 427000
  • Wulingyuan Scenic Area
  • Wulingyuan Scenic Reserve
  • Sea of Clouds
    ‪29 min drive‬
  • Zhangjiajie (DYG)
    ‪39 min drive‬

Room options

View all photos for Premier Room, 1 Bedroom, Mountain View, Courtyard Area

Premier Room, 1 Bedroom, Mountain View, Courtyard Area | Premium bedding, free minibar, in-room safe, individually decorated

Premier Room, 1 Bedroom, Mountain View, Courtyard Area

  • 753 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Courtyard View

Signature Room, 1 King Bed, Courtyard View | View from room

Signature Room, 1 King Bed, Courtyard View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Signature Room, 1 Bedroom, Balcony, Mountain View

Signature Room, 1 Bedroom, Balcony, Mountain View | Terrace/patio

Signature Room, 1 Bedroom, Balcony, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Resort View, Poolside

Signature Room, 1 King Bed, Resort View, Poolside | Terrace/patio

Signature Room, 1 King Bed, Resort View, Poolside

  • 431 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Mountain View, Mezzanine

Family Room, 2 Bedrooms, Mountain View, Mezzanine | Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Bedrooms, Mountain View, Mezzanine

  • 861 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Trundle Bed

View all photos for Signature Room, 1 King Bed, Balcony, Mountain View

Signature Room, 1 King Bed, Balcony, Mountain View | Terrace/patio

Signature Room, 1 King Bed, Balcony, Mountain View

  • 420 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Pandora Vista Retreat

4-star hotel in Wulingyuan
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Pandora Vista Retreat offers 40 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Guests can make use of the shared/communal kitchen. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pandora Vista Retreat features 2 outdoor swimming pools and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary uncovered self parking is available on site, along with a car charging station.

Pandora Vista Retreat is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8 AM and 10 AM.
罐罐珍餐厅 - This restaurant serves breakfast, lunch, and dinner.
星河吧 - This bar overlooks the garden. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free theme park shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 星河吧
  • 罐罐珍餐厅

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Karaoke
  • Library
  • Rooftop pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CNY 190 per vehicle (one-way)
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Homeward Mountain Hotel Zhangjiajie
Homeward Mountain Zhangjiajie
Homeward Mountain
Homeward Mountain Hotel
Pandora Vista Retreat Hotel
Pandora Vista Retreat Zhangjiajie
Pandora Vista Retreat Hotel Zhangjiajie

Pandora Vista Retreat Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.6/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked for a better experience.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
If you want to stay in the country side with no room service, no restaurant, outdoor bathroom (which I don’t recommend in the winter) then this is the hotel for you. It is probably not the best option for tourists that are visiting Zhangjiajie as it in an isolated area. The hotel itself is clean, and the views are amazing! It was a good experience but it wasn’t what I had hoped.
Stayed 1 night in Dec 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint break from city life

This is such a cute hotel. The service was great, food was delicious, and the property was so quiet and peaceful. It was raining when we were there so we couldn’t use the pool, but I bet it would be even more beautiful on a warm sunny day. The staff is friendly and wanting to please the guests. There isn’t really anything nearby which was fine for us as we needed a break from the chaos of a city. They have a bar, which is beautiful, up on a hill with karaoke and the bartender was so sweet playing us some American music! Would definitely recommend his hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique magical place with great hospitality

Super surprised by the quality and uniqueness of this hotel. The staff were super attentive, food was fantastic and the area is magical. There is a great hike right up the valley behind the hotel. Rooms are nice and toasty in the winter but the rest of the hotel is a little cold so bring warm clothes. Looking forward to going back here one day
Stayed 2 nights in Feb 2019

10/10 Excellent

RANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to mentally relax in

Absolutely fantastic hotel , it will disconnect you from the world and it's very close to the Zhangjiajie national forest park . Grace at the reception is incredible and extremely helpful. Everyone at the resort are just so kind. I highly recommend you to use the hotel services for any airport pick-up and drops. Airport taxi will not accept to drop you there because it's very far away from the city center and the way is dark at night and a bumpy ride. All the important attraction could be arranged from the hotel. Due to the location it's challenging to do it on your own except for the national park forest which is just few mins away.
Stayed 3 nights in Jun 2018

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019