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Hotel Amenities

Property Features

In addition to an indoor pool and an outdoor pool, Neodalle Zhangjiajie Wulingyuan provides a steam room and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Parking is available onsite for a surcharge.

Neodalle Zhangjiajie Wulingyuan has designated areas for smoking.

  • Barbecue grill(s)
  • Express check-in
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 1
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Steam room
  • Self parking (surcharge)
  • WiFi (surcharge)
  • Babysitting or childcare (surcharge)
  • Wired internet access - surcharge
  • Children's club (surcharge)
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 698
  • Number of floors - 7
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Neodalle Zhangjiajie Wulingyuan offers 698 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Pay movies
  • High-speed internet access
  • Soundproofed rooms
  • Turndown service
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • TV size measurement: inch
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Mobile key entry

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Food & Drink

Muslim Sepecialty Restaur - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Element All-Day-Dining Re - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Rollaway bed fee: CNY 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6:00 PM

Minimum check-in age is: 16

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Pool access available from 6:30 AM to 11 PM.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-out is available.

Hotel Names

  • Crowne Plaza Zhangjiajie Wulingyuan Hotel
  • Crowne Plaza Zhangjiajie Wuli
  • Zhangjiajie Wulingyuan
  • Crowne Plaza Zhangjiajie Wulingyuan
  • Neodalle Zhangjiajie Wulingyuan Hotel
  • Neodalle Zhangjiajie Wulingyuan Zhangjiajie
  • Crowne Plaza Zhangjiajie Wulingyuan an IHG Hotel
  • Neodalle Zhangjiajie Wulingyuan Hotel Zhangjiajie

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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