Crowne Plaza Huailai, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Huailai, an IHG Hotel

Property amenity
Suite, 1 Bedroom (Living Area) | In-room safe, soundproofing, iron/ironing board, free WiFi
Property amenity
Restaurant
Exterior

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Grape Avenue, Donghuayuan Town,, Huailai County, Zhangjiakou, Hebei, 075400
  • Kangxi Grassland
    9 min drive
  • Museum of Horse Culture in China
    10 min drive
  • 怀来瑞云酒庄葡萄酒限公司
    4 min drive
  • Kangzhuang Station
    17 min drive

Room options

Standard Room

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

Suite

  • 818 sq ft
  • Sleeps 3
  • 1 Twin Bed

Premium Room

  • 592 sq ft
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Balcony

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, Balcony

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • 420 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Crowne Plaza Huailai, an IHG Hotel

4-star Zhangjiakou hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Crowne Plaza Huailai, an IHG Hotel offers 318 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Crowne Plaza Huailai, an IHG Hotel provides an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 10 meeting rooms. Event facilities measuring 2600 square feet (242 square meters) include conference space. This Zhangjiakou hotel also offers a terrace, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Crowne Plaza Huailai, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Crowne Plaza Huailai, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CNY 128 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 10 meeting rooms
  • 2,600 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 1100 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Huailai Hotel Zhangjiakou
Crowne Plaza Huailai Hotel
Crowne Plaza Huailai Zhangjiakou
Crowne Plaza Huailai Zhangjia
Crowne Plaza Huailai
Crowne Plaza Huailai, An Ihg
Crowne Plaza Huailai, an IHG Hotel Hotel
Crowne Plaza Huailai, an IHG Hotel Zhangjiakou
Crowne Plaza Huailai, an IHG Hotel Hotel Zhangjiakou

Crowne Plaza Huailai, an IHG Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
The hotel itself is very nice and clean The staff are very friendly with the exception they really don't speak any English so even the simplest things they don't understand I did pick the property because it said they speak both English and Chinese but they're English is very very limited if at all and then even in all of China when you use a app to translate to Chinese they still can look at you funny and don't really understand it so I'm not sure what the translation does but it's not as accurate as it should be I guess but the rest of the property is at one point was probably very beautiful but they don't really keep it up it's like they just fired their landscaper 3 weeks ago and things are overgrown but it's a beautiful property if it was maintained better but it seems like most of the places I was in in China are the same way where they don't weed or cut grass in certain areas where they should to make it look pretty it's not a deal breaker it's just odd that they don't maintain that better.
Stayed 3 nights in Jul 2024

10/10 Excellent

song

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommended
very new hotel, good service, spacious rooms and nice facility. located next to a park and has lots of parking. Very professional hotel staff. recommended for foreigners visiting Badaling Great Walls. only negative is that one of the roads to the hotel can be very congested during rush hour.
Stayed 2 nights in Jul 2020

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place. I recommend the place for couples
Welcoming staff, in as much as they couldn't speak English that well, they would go the extra mile to make sure you are really satisfied.
Stayed 3 nights in Mar 2019