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Crowne Plaza Zhengzhou, an IHG Hotel

4.5 star property

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December 2024
January 2025

Photo gallery for Crowne Plaza Zhengzhou, an IHG Hotel

Exterior
Indoor pool, sun loungers
Indoor pool, sun loungers
Junior Loft, 1 King Bed, Accessible, Business Lounge Access (Suite) | Down comforters, minibar, in-room safe, desk
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
No.115a Jinshui Road, Zhengzhou, Henan, 450003
  • Zhengzhou Town's God Temple
    3 min drive
  • Henan Stadium
    4 min drive
  • Erqi Memorial Tower
    4 min drive
  • Zhengzhou (CGO)
    30 min drive

Room options

View all photos for Junior Suite, Multiple Beds, Accessible, Business Lounge Access (Loft)

Down comforters, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Accessible, Business Lounge Access (Loft)

  • Sleeps 5
  • 2 King Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Meeting Area)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Meeting Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, Business Lounge Access

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Down comforters, minibar, in-room safe, desk

Suite

  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Business Lounge Access (Loft)

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Business Lounge Access (Loft)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Loft, 1 King Bed, Accessible, Business Lounge Access (Suite)

Junior Loft, 1 King Bed, Accessible, Business Lounge Access (Suite) | Down comforters, minibar, in-room safe, desk

Junior Loft, 1 King Bed, Accessible, Business Lounge Access (Suite)

  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Hilton Zhengzhou

Pool
Hot Tub
Spa
Parking included
4.5 out of 5, Wonderful, (192)
The price is $81
per night
$94 total
includes taxes & fees
Dec 12 - Dec 13
Hilton Zhengzhou

About this property

Crowne Plaza Zhengzhou, an IHG Hotel

4.5-star hotel in Jinshui District
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Zhengzhou, an IHG Hotel offers 183 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. A pillow menu is available. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and in-room fitness.
In addition to an indoor pool, Crowne Plaza Zhengzhou, an IHG Hotel provides a sauna, a fitness center, and in-room fitness. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 6 meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Crowne Plaza Zhengzhou, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Palm Court - This restaurant serves breakfast, lunch, and dinner.
Mamammia - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 158 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mamammia
  • Palm Court

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Table tennis

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 45-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Elliptical machine
  • Free weights
  • Iron/ironing board on request
  • Phone
  • Rowing machine
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 168.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Rollaway bed fee: CNY 168.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Zhengzhou
Crowne Plaza Zhengzhou
Zhengzhou Crowne Plaza
Crowne Plaza Zhengzhou Hotel

Crowne Plaza Zhengzhou, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 7 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jim, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean. Breakfast is excellent. Bus stop is nearby. Room price is very reasonable.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jimmy, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room conditions are excellent. Bed is very comfortable. Stay here 7 days already. Still have 5 more days to go.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property made on the first impression a nit an aged impression but it turned out to be one to be well maintained and the dinner buffet was real excellent - beyond expectations. And looking now back it was the best hotel experience I had in my 14 days China trip.
Stayed 1 night in Apr 2019

10/10 Excellent

Shenghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZHENGZHOU CROWNE PLAZA HOTEL MARCH 05, 2019
VERY NICE AND COMFORTABLE HOTEL AT A VERY ATTRACTIVE PRICE. HARD TO BEAT THIS VALUE
Stayed 1 night in Mar 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very clean hotel food also very good great sports bar
Stayed 1 night in Aug 2018

10/10 Excellent

Yock Ngee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keeping up the excellent service!
All hotel staff are very courteous and helpful. Ted Young was prompt and efficient in arranging our transport and a very good driver to Kaifeng and also the Shaolin Zen Night Performance at Dengfeng!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel enjoy my stay They up grade the room

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AJ, UK

Liked: Cleanliness, staff & service, room comfort
Very Tentative Service to accommodate us.
We have been regulars to this hotel and always been treated extremely well. It has improved every time we are back. This time we have stayed in the new suite room for 11 days. except last 2 days our air-con broke and sitting room ceiling lights broke. No doubts we will be back again hopefully all electrical problems sorted out. Breakfast is lovely with lots of choices, be aware when it is busy, seriously is busy!

6/10 Okay

Verified traveler

Hot
Room too hot, too small, for location only. For business travelers only who want to be in the city center.

6/10 Okay

Marco Polo, Silicon Valley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good service; desperate for renovation
Good pool, renovation in progress.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Marco Polo, Silicon Valley

Liked: Property conditions & facilities
Remodel faster!
Rooms are old but remodel in process. Suite is not worth it. Gym and pool are great. Good bar. Decent food. Good service.

8/10 Good

Mike, Eastleigh, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Zhengzhou
Good clean hotel. Good choice of restaurants. Will use it again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but expensive
It is a good hotel, but a little expensive. There are good options near by, like the Holiday Inn.

6/10 Okay

ABSH

Liked: Cleanliness
good one
Location is good, room was OK. We did not have time to take breakfast in the morningNot all staff speak english

6/10 Okay

Verified traveler

Disliked: Cleanliness
three star hotel
the hotel is so old, it is a three star hotel, not a five star hotel where it is listed on the Chinese hotel web. but, there are only four international hotels in this city, so will have to stay there next time,

8/10 Good

bin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置和服务很好，设备稍微旧了一点
位置和服务很好，设备稍微旧了一点，还是很满意的
Stayed 1 night in Dec 2019

8/10 Good

FUJIMOTO, 東京

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
午前0時以降に部屋に帰ってくることが多く、レストランなど深夜にやってないサービスが多かった。
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
窓のブラインドが硬く開けるのに苦労した。
Stayed 2 nights in Oct 2019

10/10 Excellent

HONGGYUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza is good.
This hotel is so clean and quite. All service is great. Peoples are so kindness. Only one thing is not good which is the bath curtain has a smell. I happily recommended that if you visit to Zhengzhou, you stay this hotel. I will stay this hotel next time too.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿舒适，早餐待提高
酒店外观比较老，但是内有洞天。装修和设施属于高档水平，但房间偏小。最大的不便是早餐的西餐厅小，早餐很丰富，但是够不上顶级5星，且高峰期无座位。
Stayed 3 nights in May 2019