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Novotel Zhengzhou Convention Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Zhengzhou Convention Centre

Interior
Pool
Bar (on property)
Bar (on property)
Premier Suite, 1 King Bed, City View | Free minibar, in-room safe, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Block 17A Graham Building, CBD Outer Ring Road, Zhengzhou, Henan, 450008
  • Zhengzhou International Convention and Exhibition Centerr
    15 min walk
  • Henan Geological Museum
    4 min drive
  • Henan Museum
    6 min drive
  • Zhengzhou (CGO)
    34 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Free minibar, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

  • 431 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Executive Level

Free minibar, in-room safe, individually decorated

Premier Room, 1 King Bed, Executive Level

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Twin Beds, Executive Level

Free minibar, in-room safe, individually decorated

Premier Twin Room, 2 Twin Beds, Executive Level

  • 431 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, City View

Premier Suite, 1 King Bed, City View | Free minibar, in-room safe, individually decorated

Premier Suite, 1 King Bed, City View

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Zhengzhou

Pool
Hot Tub
Spa
Parking included
4.5 out of 5, Wonderful, (192)
The price is $81
per night
$94 total
includes taxes & fees
Dec 12 - Dec 13
Hilton Zhengzhou

About this property

Novotel Zhengzhou Convention Centre

4-star Zhengzhou hotel, connected to a shopping center in Jinshui District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Self parking is free. Additionally, a conference center, a complimentary children's club, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Zhengzhou Convention Centre offers 228 air-conditioned accommodations with free minibar items and minibars. These individually decorated and furnished accommodations include sofa beds. LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Zhengzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Event facilities measuring 3552 square feet (330 square meters) include a conference center. This business-friendly hotel also offers a complimentary children's club, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Novotel Zhengzhou Convention Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Square - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CNY 80 for adults and CNY 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Square

Things to do

  • Bicycle rentals
  • Free children's club
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (3,552 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 for adults and CNY 80 for children
  • Airport shuttle fee: CNY 260 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Convention Hotel Zhengzhou Centre
Novotel Zhengzhou Convention Centre
Novotel Zhengzhou Convention Centre Hotel
Novotel Convention Centre Hotel
Novotel Zhengzhou Convention
Novotel Zhengzhou Convention
Novotel Zhengzhou Convention Centre Hotel
Novotel Zhengzhou Convention Centre Zhengzhou
Novotel Zhengzhou Convention Centre Hotel Zhengzhou

Novotel Zhengzhou Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 82 reviews" "
Rating 8 - Good. 31 out of 82 reviews" "
Rating 6 - Okay. 13 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 0 out of 82 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lei, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located in CBD of Zhengzhou, steps from the subway, very convenient. It is very new, big room and great facilities.
Stayed 1 night in Oct 2023

8/10 Good

Al, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay. Subway system and public bus station are within walking distance. The hotel is situated in a nice quiet industrial area. One thing to be mentioned is the concierge department, the staff is very friendly and helpful.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New everything-close to high speed rail station
First time to zhengzhou. This hotel is in a new area not far from the high speed rail station which makes it convenient. Great room, service, and rate makes this my go to hotel for this area in the future.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
What is supposed to be an international hotel, operated by a good French hotel group, failed miserably Nobody on reception had a basic knowledge of as second language such as English, French, German or Spanish The room was ice cold, after they installed a heater, the room was unbearably hot. The hotel is situated in an obscure place, neither taxi, or taxi dispenser at the airport had no idea where the hotel was (we had to drive to another hotel to get instruction to go to the hotel, it is not a surprise that around the hotel are no restaurants, shops or even a bar In conclusion, book yourself a hotel in the center of town and forgot this establishment
Stayed 2 nights in Dec 2018

6/10 Okay

Choo

Disliked: Property conditions & facilities, room comfort
Need improvement
Stay in this hotel for 3 nights due to attending exhibition. The window is quite dirty as there are can construction going on. The nearby mall had closed down. You can get any decent restaurant nearby. The room service food was not great. Not really enjoy it.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is great for evening strolls
It is hard to find when you get there. We hired a taxi from the subway station. After one day and we knew our direction, it is a good evening stroll from the subway station. The area has a lot of restaurants and bars that only come alive in the evening. In the daytime no one is around and the area looks deserted.
Stayed 1 night in Jun 2017

8/10 Good

yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Troy, Darwin

Liked: Staff & service, property conditions & facilities
Really interesting part of Zhengzhou
Hotel in a nice spot, close to different food options including western fast food. Really nice walk around the parks of convention centre, quite a beautiful area. Hotel is comfortable, a little traffic noise but not too much. They also have an excellent buffet option at the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service and exec floor

10/10 Excellent

Nathan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Successful Anniversary
loved it

10/10 Excellent

stephen, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid hotel
good hotel and highly recommend it

8/10 Good

JAVIER, MONTEVIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel
It was a nice hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good

10/10 Excellent

Yannan, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean rooms at great location
Very nice rooms, new and spacious. Great location, close to CBD, exhibition center and local amenities. Will stay here again.

4/10 Poor

Jake, Ottawa, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
3 star hotel
While the room was comfortable, I found the inconsistency of the overall hotel to be unacceptable. In my first room, which they had me move out of for no apparent reason, the power plugs did not work. They repaired them. The coffee service was not refreshed and no amount of contacting front desk resolved the issue. My second room was smaller and there also the plugs did not work. I asked to have them repaired but that never happened. The food in the restaurant was highly overpriced, inconsistent in content and bland. The service in the restaurant was good. I've stayed in many hotels in Asia and this was below my expectations.

6/10 Okay

Verified traveler

6/10 Okay

Ibrahim , Israel

Poor English speakers, lack of communication
No one can speak even fair english, and so you quit many of your plans.

8/10 Good

Peter, Shenzhen

Liked: Cleanliness, property conditions & facilities, room comfort
Generally Good but...
Hotel was generally very good. It is new and clean with comfortable room. Staff was courteous. Not close to a metro stop--it is a 15 minute walk to the nearest station (for us it was during a very cold January). You need to take a taxi or bus to get to the city center. The neighborhood is residential without many restaurants or shops for visitors.

8/10 Good

Mike, Ottawa

Liked: Cleanliness, staff & service, room comfort
Good business hotel, location
I was as on a business trip to Zhengzhou. The hotel location in CBD was good for me and also close to the E train station - just 2.5 hours to Beijing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ;

8/10 Good

Kenneth, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel is clean and the staffs is very helpful especially I'm on an unexpected stay over at zhengzhou.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort