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Sheraton Grand Zhengzhou Hotel

5.0 star property

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Photo gallery for Sheraton Grand Zhengzhou Hotel

Meeting facility
Exterior
Premium bedding, down comforters, minibar, in-room safe
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Spa
  • Laundry

Explore the area

Map
No.33 Jinshui East Road, Zhengdong New District, Zhengzhou, Henan, 450046
  • Henan Geological Museum
    ‪8 min walk‬
  • Zhengzhou International Convention and Exhibition Centerr
    ‪5 min drive‬
  • Zhengzhou Ferris Wheel
    ‪7 min drive‬
  • Zhengzhou (CGO)
    ‪31 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 Bedroom

Executive Studio Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Executive Studio Suite, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room

Premium bedding, down comforters, minibar, in-room safe

Executive Room

  • City view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Zhengzhou

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (195)
The price is $70
per night
$82 total
includes taxes & fees
Mar 3 - Mar 4
Hilton Zhengzhou

About this property

Sheraton Grand Zhengzhou Hotel

5-star Zhengzhou hotel, connected to a shopping center in Zhengdong New Area
3 restaurants, 2 indoor pools, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and spa services. Housekeeping is available on request.
Sheraton Grand Zhengzhou Hotel offers 361 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Zhengzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hair dryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Sheraton Grand Zhengzhou Hotel features 2 indoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Sheraton Grand Zhengzhou Hotel has designated areas for smoking.

Feast - This restaurant serves breakfast, lunch, and dinner.
Yue Sichuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yue Cantonese and Seafood - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Feast
  • Yue Cantonese and Seafood
  • Yue Sichuan

Things to do

  • 2 indoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 indoor pools
  • Children's pool
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference center (32,292 square feet of space)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Zhengzhou
Sheraton Grand Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel
Sheraton Grand Zhengzhou Hotel Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel Zhengzhou

Sheraton Grand Zhengzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 48 reviews
Rating 8 - Good. 14 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in May 2024

10/10 Excellent

Maggie Ming Chi

Stayed 2 nights in Nov 2023

8/10 Good

Feng

Business traveler
Nice hotel for a business trip.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Soogun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Time at Sheraton in Zhengzhou
We really enjoyed our stay there and will book it again in the future.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Aszhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Convenient for travelling. Would be staying again when next time visiting.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Yizhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
need to improve
the room is too hot, the front desk needs to improve the service level. It is the rush time and the waiting time for check-in and out is too long, and hope that they can improve the management level.
Stayed 3 nights in Mar 2018

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

John, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient to reach any favorite places to visit.
Staffs are kind and response are fast. Clean facilities. Foods are excellent.
Stayed 9 nights in Jun 2017

6/10 Okay

Chaz_m

Liked: Cleanliness, staff & service
Disliked: Room comfort
No A/C
Was here for one night. The AC did not work and got moved to another room. It didn't work in that room either and tried to stick us with a room fan! After the temperature crept up to 27.5, I called again and they put us on the top floor facing the east side because it was cooler. The bellhop was very nice as was most of the staff. Note that this is a smoking hotel although they said that 2 floors were non-smoking.

10/10 Excellent

Juan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in Zhengzhou
wonderful business hotel and great location to train station.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water was under fixing. Overall great hotel...Bed was comfortable though.

8/10 Good

HWA MIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Shitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

YINGNING

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

4/10 Poor

Jacob

Stayed 1 night in Jan 2024

8/10 Good

JAEKYUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

GABRIEL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel établissement
Hôtel très confortable et propre. Les chambres sont assez spacieuses et bien équipées. La restauration correcte. Personnel très gentil est très attentionné. Petit hic : au niveau de la communication, il faut bien réviser son mandarin car l'anglais semble ne plus être la langue internationale.
Stayed 4 nights in Aug 2023