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Palm Spring Hotel

4.0 star property

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Photo gallery for Palm Spring Hotel

Steam room
Reception
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Chinese cuisine
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$70
includes taxes & fees
Jan 29 - Jan 30

Explore the area

View in a map
222 Qiaoguang Road, Xiangzhou District, Zhuhai, Guangdong, 519000
  • Place, Fortress Hill Park
    ‪2 min walk‬
  • Place, Gongbei Port
    ‪2 min drive‬
  • Place, New Yuan Ming Palace
    ‪2 min drive‬
  • Airport, Zhuhai (ZUH-Jinwan)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds

  • 420 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bathtub

Executive Room, 1 King Bed, Bathtub | Down comforters, in-room safe, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Bathtub

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (No Bathtub)

Superior Room, 1 King Bed (No Bathtub) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (No Bathtub)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Down comforters, in-room safe, blackout drapes, iron/ironing board

Family Room

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, No Windows

Executive Room, 1 King Bed, No Windows | Down comforters, in-room safe, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King bed

Superior Room, 1 King bed | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tatami Family Room

Tatami Family Room | Down comforters, in-room safe, blackout drapes, iron/ironing board

Tatami Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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  • Restaurant
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About this property

Palm Spring Hotel

4-star hotel in Gongbei
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services, and 24-hour room service.
Palm Spring Hotel offers 116 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to a full-service spa, Palm Spring Hotel features a sauna and a 24-hour fitness center. 2 meeting rooms are available. This Zhuhai hotel also offers spa services, a terrace, and karaoke. Complimentary self parking is available on site.

Palm Spring Hotel is a smoke-free property.

Onsite venue - This restaurant specializes in Chinese cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Palm Spring Hotel Zhuhai
Palm Spring Zhuhai
Palm Spring Hotel Hotel
Palm Spring Hotel Zhuhai
Palm Spring Hotel Hotel Zhuhai

Palm Spring Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 105 out of 300 reviews
Rating 8 - Good. 136 out of 300 reviews
Rating 6 - Okay. 41 out of 300 reviews
Rating 4 - Poor. 13 out of 300 reviews
Rating 2 - Terrible. 5 out of 300 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 10 nights in Aug 2025

10/10 Excellent

Jiangtao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the staff is very friendly. The hotel provides free shuttle to/from the Gongbei port and free laundry. There are a lot of restaurants and convenient stores nearby.
Stayed 4 nights in May 2025

8/10 Good

vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

People are friendly. Place is quite clean. Well maintained. Picture does lead you to believe that there is a swimming pool, but it doesn’t seem to be the case. They also have free shuttle service. You can call the hotel when you arrive at the border, for example, and they will come and pick you up at no charge. And then, for example, if you want to be dropped off at the Macau border, they will do that as well at no charge. Make sure you have their number however, and we chat to communicate with them.
Stayed 1 night in May 2025

8/10 Good

Ting Hein, Singaproe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked is small for couple. Didn't like smokers smoking in their nonsmoking room. But nearby is a good street which makes choosing a meal interesting. Service is great and courteous.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zhuhai

The location is perfect for crossing over to Macao.Free shuttle from High Speed train station and Macao border. Manager Jackie very helpful in arranging one day trip around Zhuhai and Zhonghai. Friendly staff. Good restaurant. Breakfast is almost the same everyday. My fee included breakfast. I won't pay extra for it. Lots of foods nearby
Stayed 4 nights in Nov 2024

10/10 Excellent

Changrong, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walking distance from the Zhu Hai railway station, and Gong Bei Port. The hotel staff are very friendly, and go above and beyond to make sure the guests are happy. Breakfast is great. The hotel even offers free shuttle to the port of Zhuhai-Maco-Hong Kong Bridge, which I really appreciate, as it saves me a lot of time and energy. Thank you for the great service!
Stayed 2 nights in Nov 2024

8/10 Good

Monitta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kin Hing, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities such as spa services across the hotel are awesome. Hotel dining is not expensive and delirious.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

DAVID, Taipei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Lots of eateries nearby.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Tat Man Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay and comfortable

Very nice stay and comfortable bed and pillows. Opposite is the spa and massage which offers range of paid services. Also hire stay gives some free access.
Stayed 1 night in Apr 2019

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel

Room and service were great in this hotel. On the first and second day, do not have room available with tub but on the third day upon request they managed to get us a room with tub. Quite a comfortable hotel to stay. However, if you make your booking through hotel.com you need to be aware of the statement written on the website. I booked a room for 2 adults and there stated breakfast for 2. But end up I only get breakfast for 1 after I confirmed the booking.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
First, no greeting from the check-in counter staff (everyone face was sour). But the cleaners were so helpful and friendly. My family room is big enough to accommodate 4 of us esp the huge toilet. Breakfast only for 1 person and I found it a little pathetic! Transport is provided to and fro from the ferry terminal which was very convenience for us. Hotel staff did not recommend the spa (opposite our hotel) to us. We went to the spa only after checking out and tried for half an hour. Overall, my family enjoyed our stay and would recommend this hotel to our friends.
Stayed 3 nights in Dec 2018

8/10 Good

siu mui

Good service, especially the hot spring and sauna is 24 hours open. Good food with cheap price. Worth to come again with family when you want to visit Zhuhai.
Stayed 4 nights in Nov 2018

4/10 Poor

Alison

Comfortable room though I wouldn’t choose a room without a window again. However I don’t recommend anyone stays here who doesn’t speak Chinese. Nobody can answer questions or requests so you have to go to front desk and use a translating app to ask for toilet paper! Yes toilet paper seems to be rationed....the reason to stay here is the large spa opposite. After a treatment therapist will thrust a paper in your face which asks you to circle your tip amount: 20/40/60/80/100 rupees. The sign in the room says “no forced tipping”. What is this paper? Highly persuasive tipping?. I never returned to the spa and of course will never stay at Palm Springs again.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Sub par, dirty, just unpleasant, old, inconsiderate staff, construction nearby starts 7am on the weekend. Very bad value overall. Will not stay here again.
Stayed 1 night in Nov 2018

8/10 Good

Tham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4th Visit

Value for stay, near to the city
Stayed 2 nights in Oct 2018

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever, better than the W, or Four Season

Best hotel we have ever stayed. Don't get deceived by the lobby's look and weird old fashioned set up. My wife and kids agreed with this. My daughter did not want to leave and still think the best moment of this two weeks trip was this hotel stay. High ceiling, dual beds, and super spacious high end modern bathroom. The staff was amazing. I could not get any cash out of 4 different banks ATM, and after a brief explanation to the hotel staff they offered to charge credit card and he would personally funded my WeChat wallet. I can't say enough about the service and accommodation. Highly recommended. Only complaint is too much construction around the area but it is not their fault.
Stayed 2 nights in Aug 2018

4/10 Poor

Francis

Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with great spa facilities

Hotel with great spa facilities And many food around the area. Will return again
Stayed 2 nights in Jun 2018

2/10 Terrible

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lack of responsibility

I asked the staff twice about the boat to Hong Kong and they told me the last one was around midnight with confidence. It was until I missed my last boat to Hong Kong. This shows that the staff didn't really care about their customer as they didn't take time to really establish their needs and their ongoing trip or safety. Just feels like a hotel that I would just stay one night and not one I would return to because all they wanted was the money. However overall, the hotel was a good stay for the price you pay for in a convenient location close to the border. Easily nip across to hk or Macau.
Stayed 2 nights in May 2018