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Ziama Mansouria Vacation Packages

Great location close to Pier 39, friendly staff, full buffet breakfast included, room was clean and well appointed. No self use laundry facilities. The “resort fee” charged at check in was disappointing, added an additional $43USD per night per room to the booked price. We received a bottle of water each in return, the rest goes towards “maintaining the pool and gym etc”

This property had a double-booking issue. When we arrived on September 7, other guests were already staying in the house, and they showed us their valid Expedia booking until September 13. We attempted to contact the host via calls and messages, but received no response at all. We reached out to Expedia customer service immediately, yet the situation was not resolved. We were forced to book a new hotel last minute, which brought unexpected extra costs. In the end, Expedia did not provide any compensation. I am very disappointed with the handling of this incident. Anyone considering booking this place should prepare for the worst-case scenario.

Disappointing 4-Star Experience: Noise, Disregarded Requests, and Misleading Information Rating: ⭐⭐ / 5 I recently stayed at the San Francisco Marriott Fisherman's Wharf and left highly disappointed. As a 4-star property, I expected a certain level of basic comfort and customer care, but my experience fell completely short. I specifically requested a quiet room when I check in, but I placed in a room directly impacted by loud overnight construction noise that made it impossible to get a good night's sleep. When I approached the front desk to ask for a room change, my request was rejected with zero effort to find a solution. To make matters worse, the front desk gave us misleading information about the property amenities. We were explicitly told that the $20 restaurant credit was per person, but when we went to use it, we found out it was actually per room. A 4-star Marriott property should proactively manage known noise disruptions and, at the very least, ensure their staff gives accurate information to guests rather than making promises they won't honor. Between the sleepless night and the misdirection at the front desk, this was a highly frustrating stay. I will not be returning.