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Pacífica Grand Zihuatanejo

3.0 star property

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Senior Suite, 1 Bedroom, Sea View | Terrace/patio
On the beach
Grand Suite, Sea View | Beach/ocean view
Senior Suite, 1 Bedroom, Sea View | Terrace/patio
Grand Suite, Sea View | In-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Kitchen
  • Parking included

Explore the area

View in a map
Camino Escenico a Playa Las Gatas, Zihuatanejo, GRO, 40895
  • Place, Zihuatanejo Bay
    ‪5 min walk‬
  • Place, La Ropa Beach
    ‪10 min walk‬
  • Place, Las Gatas Beach
    ‪10 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪19 min drive‬

Room options

View all photos for Senior Suite, 1 Bedroom, Sea View

Senior Suite, 1 Bedroom, Sea View | In-room safe, individually decorated, individually furnished

Senior Suite, 1 Bedroom, Sea View

  • 1310 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Grand Suite, Sea View

Grand Suite, Sea View | In-room safe, individually decorated, individually furnished

Grand Suite, Sea View

  • 2 bedrooms
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

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About this property

Pacífica Grand Zihuatanejo

3-star hotel in Playa Las Gatas
At Pacífica Grand Zihuatanejo, hit the beach, dine onsite at La Vista, or enjoy a drink at one of the hotel's 3 bars/lounges.
Pacífica Grand Zihuatanejo offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and iPod docking stations. Each accommodation is individually furnished and decorated. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

This Zihuatanejo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 42-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include MP3 docking stations and safes. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Pacífica Grand Zihuatanejo features 2 outdoor swimming pools. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and barbecue grills. Complimentary uncovered self parking is available on site.

Pacífica Grand Zihuatanejo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and noon.
La Vista - Overlooking the ocean, this family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
El Suspiro - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bambú - This restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to noon
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bambú
  • El Suspiro
  • La Vista

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways (43 inches high)
  • Lever door handles
  • No elevator
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • CD player
  • iPod dock
  • MP3 dock
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3000 per accommodation, per stay
  • Administrative fee: MXN 95 per accommodation, per night
  • Resort fee: MXN 140 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pacifica Grand Zihuatanejo
Pacífica Grand Zihuatanejo Hotel
Pacífica Grand Zihuatanejo Zihuatanejo
Pacífica Grand Zihuatanejo Hotel Zihuatanejo

Reviews

Pacífica Grand Zihuatanejo Reviews

8.0

Very Good

10/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

10/10 Excellent

Yurit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las mejores estadías que e tenido en Guerrero. Desde las instalaciones hasta las hermosas vistas que se pueden apreciar, estoy impresionada.
Stayed 2 nights in Nov 2024

8/10 Good

Ryan Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi
Stayed 7 nights in Nov 2024

10/10 Excellent

Emily Ross

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024

4/10 Poor

Montserrat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP. EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO. NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA. NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR. "LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"
Stayed 3 nights in Aug 2024