La Palma y El Tucan Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Palma y El Tucan Hotel

Balcony
View from property
Business center
Aerial view
In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Finca La Palma y El Tucan, Zipacón, 253010
  • Parque Natural Chicaque
    48 min drive
  • Donde Chepe
    6 min drive
  • Normandía TransMilenio Station
    65 min drive
  • Bogotá (BOG-El Dorado Intl.)
    174 min drive

Room options

Double or Twin Room, 1 Double or 2 Twin Beds

  • 322 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Triple Room

  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

Family Cabin

  • 322 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

About this property

La Palma y El Tucan Hotel

3-star Zipacón hotel with private patios
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
La Palma y El Tucan Hotel offers 9 accommodations with safes and complimentary newspapers. Rooms open to furnished patios. This Zipacón hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Zipacón hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

La Palma y El Tucan Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Terrraza - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terrraza

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from May 11 2023 to December 31 2024 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 280000.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Coffee Adventures Palma y El Tucan Hotel Zipacon
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La Palma y El Tucan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views, but pricey for what you get
Overall, I recommend this hotel. The accommodations were clean and provided the needed amenities. We did lose our wifi for about 4 hours. The biggest problem with this is that there are no phones in the rooms. Therefore, the only way to communicate with hotel staff is via WhatsApp. Because of the location, it was very difficult to get a cell phone signal, so this presented minor problems, such as communicating with another cabin and the staff, during our stay. And if you can't call, you must walk for about 7 minutes to get to the main building. The food was of excellent quality and reasonably priced. The biggest problem was arriving. The hotel did not notify us that the final stretch of road was not paved. As a result, there were several times when our car bottom scraped against rocks, and an instance when we weren't sure we would be able to make it. In addition, it made the journey stressful and much longer than expected. I highly recommend an SUV for this trip. There was a problem with the jacuzzi not being warm that we reserved, which the staff did not handle well. The response was sorry for the inconvenience, but no compensation or solution was offered. Some of the staff would benefit from formal training in how to communicate with international guests and how to solve problems. Nonetheless, the onsite manager offered compensation the following day when she learned of the problem. The cost of the room included breakfast, a coffee tasting and a tour of the facilities, but
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic getaway
Unique
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Fantastic place, heaven on earth. Great hosting. Was perfect for a weekend of rest.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, great staff, awesome design.
Stayed 1 night in Feb 2019

10/10 Excellent

fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Muy recomendado para amantes del café y la naturaleza, staff muy amable, comida deliciosa, el acceso puede ser un poco dificil pero el sitio lo vale
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los paisajes son hermosos, la comida deliciosa, el equipo de personas de gran calidad humana... importante ir preparado para cambios repentinos de clima, puedes pasar de un día soleado a niebla y lluvia en cuestión de minutos, zapatos adecuados para caminar entre barro y piedras y muchas ganas de disfrutar de la naturaleza!
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente proyecto eco turístico!
Gran experiencia! En un proyecto eco turístico muy interesante desde todo punto de vista.
Stayed 1 night in Mar 2020

10/10 Excellent

fmassard, Bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit magnifique
Un des meilleurs hôtels boutique - nature, très bon accueil, service, repas. Les chambres sont situées en plein milieu des cultures de café et donne une vue exceptionnelle. Déconnexion totale près de Bogota!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect. Especially the coffee
U get an awesome tour through the coffee Plantage and an awesome training to prepair coffee. Thanks for 2 awsome days.
Stayed 2 nights in Sep 2017

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
cafe en la Palma y Tucan
un lugar hermoso pero..... la comida le falto algo de sazon y mas opciones. no hay bebidas en la habitacion ni hay ROOM SERVICE. queria café en la habitacion, el sede esta muy lejos para ir por cafe. las habitaciones no son nada facil para llegar, si no tienes un vehiculo 4x4 es complicado. nosotros fuimos a un lugar que se llama La Recuca en Quindío y no es igual, la experencia en La Recuca es lo maximo, uno siente la experencia cafecultura. En fin, lo bueno de la Palma y Tucan es que esta cerca de Bogota y no tan lejos como el eje cafetero. ahhh...deberia ser mas economico!!! $765,000 la noche es demasiado para lo que ofrecen...ni un café como otros lugares que son a un cuarto de costo.
Stayed 1 night in Aug 2017