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Senses Hotel and Resort

4.0 star property

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Photo gallery for Senses Hotel and Resort

Exterior
Restaurant
View from room
Premium bedding, in-room safe, individually decorated
Deluxe Room | Living room | 42-inch LCD TV with satellite channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Parking available
  • Pool
  • Room service

Explore the area

Map
Kaslik Sea Road, Al Kaslik, Zouq Mkayel
  • Holy Spirit University of Kaslik
    ‪14 min walk‬
  • Dream Park
    ‪3 min drive‬
  • Fouad Chehab Stadium
    ‪3 min drive‬
  • Beirut (BEY-Rafic Hariri Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated

Deluxe Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony, Sea View

Premium bedding, in-room safe, individually decorated

Deluxe Room, Balcony, Sea View

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Premium bedding, in-room safe, individually decorated

Deluxe Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Premium bedding, in-room safe, individually decorated

Executive Suite

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Hotel Grand Gabriel

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  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (63)
Hotel Grand Gabriel

About this property

Senses Hotel and Resort

4-star Zouq Mkayel hotel with restaurant
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a sauna are onsite.
Senses Hotel and Resort offers 20 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to a seasonal outdoor pool and a children's pool, Senses Hotel and Resort provides an indoor pool and a health club. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a hot tub, a sauna, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Senses Hotel and Resort has designated areas for smoking.

Senses Hotel and Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured self parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 15.0 per night

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per vehicle (one way)
  • Secured self parking fee: USD 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from June to September

Property is also known as

Senses Hotel Resort Zouq Mkayel
Senses Zouq Mkayel
Senses Hotel and Resort Resort
Senses Hotel and Resort Zouq Mkayel
Senses Hotel and Resort Resort Zouq Mkayel
Senses Hotel Resort
Senses Hotel and Resort Hotel
Senses Hotel and Resort Zouq Mkayel
Senses Hotel and Resort Hotel Zouq Mkayel

Senses Hotel and Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 77 reviews
Rating 8 - Good. 21 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 0 out of 77 reviews
Rating 2 - Terrible. 14 out of 77 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Samah

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Will never book here again
A few minutes after I booked the reservation, I get a direct message from the hotel through the app saying unfortunately we can’t host you due to unforeseen circumstances. They asked me to cancel the reservation from my end which involves a long and tedious process. The intermediary app kept calling the hotel asking them to confirm that they are indeed asking me to cancel, and they denied it. They wasted a few hours of my life trying to get this refund and kept saying they didn’t email me asking me to cancel, when in fact they did and I have the proof in my inbox. Very disappointed with this treatment
Stayed 1 night in Oct 2024

2/10 Terrible

Roula

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on time for check in . No one was there at the reception. I waited for 20 mn and no one show up. I called them many time no one answer my phone. I had to leave after that. The hotel isnt a hotel it is for sex and not to go as a family. I jeed my money back
Stayed 2 nights in Sep 2024

2/10 Terrible

Rim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures and description do not match the property at all. There was no indoor pool, spa, sauna or any other amenities for leisure and entertainment, despite the fact that they were all mentioned in the description. The lobby and stairs leading up to the room were extremely dirty and not maintained properly. The rooms are not soundproof. The shower door was unstable, and got stuck halfway while trying to open it. The resort did not provide soap or towels until we asked for them. And even then, the towels were a bit wet and didn’t seem very clean. There was a hairdryer installed on the wall, but the cable was too short and it could not reach the power outlet. Extremely poor engineering! We had booked the room to enjoy the indoor pool mentioned in the description, but as it turns out, there was no indoor pool. However, we had to stay in the room because the weather was awful and we could not leave.
Stayed 1 night in Jan 2024

2/10 Terrible

Ibrahim, ajaltoun

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

2/10 Terrible

Heidi

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The riom was mouldy and triggered our asthma. Without power, we could have a shower. Had to leave after 1 night.
Stayed 5 nights in Apr 2023

2/10 Terrible

Samer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever! No hot water, no electricity, no proper assistance, no desk at night, unsafe. Not recommended at all.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, Carolina the hotel manager made us feel very welcomed and made sure every day if we were happy or needed anything, the staff there were very accommodating. I would definitely recommend this hotel and the price was reasonable for this time of year. I would definitely come back next year.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were super nice. I enjoyed my stay and I would recommend senses to all travelers passing in Lebanon and wish to experience the seaside as well as good food, excellent service and cleanliness.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming as soon as I walked in the door. They even upgraded my sweet to a sea view with balcony. The gym has 3 levels and caters for everything. Pool is amazing and whenever I need my laundry done they had it return to me the same day. I Recomend this place to anyone.
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Dakka, UAE, Dubai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not far from down town, amazing spot to relax and enjoy the sea view with your lover
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice & very clean hotel, close to major areas of beirut, Metn & keserouan, they offered free upgrade & early check in at the arrival. staff are kind & helpful. very good breakfast especially when they offer both option (buffet or in room breakfast) highly recommended.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Saad

We had very nice time at the hotel, staff was very friendly, breakfast was nice
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with amaizing views front of the beach. It's recommeneded for 1 to 2 nights stay.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Bachir

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
The place was amazing and everything was well organized from A to Z, all the staff knew there jobs properly and did them as they were asked to, it’s a place that I would definitely head too again

8/10 Good

Dr.farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , sea view , near beach
Good location , near beach , good view , good staff , nice balcone
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thieves don't stay there, I got robbed!
I was robbed in this hotel, I left my money in my carry on bag in the room considering it safe like hundreds of the decent hotels I stayed in around the world but I was wrong, 1 hour before I leave to the airport I wanted to take my money I put in the bag but only found the change left there while they took all the 500 bills. I complained to the hotel manager who was frustrated with the event but when she called the hotel owner who told her to wait & do nothing I was extremely disappointed, I called the police who wanted me to come to the station to file a report but I had a flight in less than 2 hours I would have missed it if I did (I almost missed it). Hotel management promised to look at the cameras & investigate & return my money back but of course no feedback once I left the hotel! They were only fast in debiting my credit card with the full amount of my stay. Except for the manager & one receptionist most of the hotel crew are not professional & lack experience beside having thieves among them. Don't stay there,
Stayed 3 nights in Feb 2018

10/10 Excellent

tony and lisa, guelph ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best of Beyrut
there other hotel like this: but they are double the price. and the don't have receptionist as good and efficient as Bob.
Stayed 1 night in Jan 2018