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Airhome Zug Neugasse Stadtzentrum

4.0 star property

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Exterior
City Apartment, City View | Minibar, laptop workspace, iron/ironing board, free WiFi
City Apartment, 2 Bedrooms | Private kitchen | Fridge, oven, stovetop, dishwasher
City Apartment, 2 Bedrooms | Balcony
City Apartment, City View | Minibar, laptop workspace, iron/ironing board, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Restaurant

Explore the area

Map
Neugasse 7, Zug, 6300
  • Zug Old Town
    ‪2 min walk‬
  • Lake Zug
    ‪2 min walk‬
  • Museum in der Burg
    ‪4 min walk‬
  • Zürich (ZRH)
    ‪55 min drive‬

Room options

View all photos for City Apartment, City View

City Apartment, City View | Minibar, laptop workspace, iron/ironing board, free WiFi

City Apartment, City View

  • 1130 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for City Apartment, 2 Bedrooms

City Apartment, 2 Bedrooms | Balcony

City Apartment, 2 Bedrooms

  • 753 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

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About this property

Airhome Zug Neugasse Stadtzentrum

4-star Zug hotel with in-room kitchens
This smoke-free hotel features 3 restaurants, concierge services, and express check-in. WiFi in public areas is free. Other amenities include express check-out. Weekly housekeeping is available.
Airhome Zug Neugasse Stadtzentrum offers 3 air-conditioned accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Zug hotel provides complimentary wireless Internet access. 47-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided weekly.

Dining is available at one of the hotel's 3 restaurants. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Zug hotel also offers concierge services, express check-in, and express check-out.

Airhome Zug Neugasse Stadtzentrum is a smoke-free property.

Suan Long Chinese Rest. - This diner specializes in Chinese cuisine.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 3 restaurants

Restaurants on site

  • Suan Long Chinese Rest.

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Minibar
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CHF 200.00 per stay
  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 180 per vehicle (one-way)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Airhome Zug Neugasse Stadtzentrum Apartment
Airhome Neugasse Stadtzentrum Apartment
Airhome Zug Neugasse Stadtzentrum
Airhome Neugasse Stadtzentrum
Airhome Zug Neugasse Stadtzentrum Zug
Airhome Zug Neugasse Stadtzentrum Hotel
Airhome Zug Neugasse Stadtzentrum Hotel Zug

Airhome Zug Neugasse Stadtzentrum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. I was surprised that there aren't more reviews. I believe the last review I saw before my stay was over a year ago. Nonetheless, great property and value, great location, very clean, and only a couple blocks from the lake in the historic center part of town. The only observation I would make is that head space is limited on the second floor due to the slanted roof.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-appointed, great location
Fantastic space with lots of room, great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in great area within the old town of Zug. Very spacious and great for a family of 5. There are two beds in the loft portion of the apartment that get pretty hot because the AC only was hooked up in the bottom floor. Would still recommend staying there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment, plenty of parking and easy check in. Located in posh neighborhood and close to Lake and wonderful restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Kristia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and tidy
It was very clean and tidy. The layout was spacious and the atmosphere was friendly and comfortable. We have friends living in Zug and recommended they tell other friends and family who visit to try to stay there. The location is close to the main train station and close it all the shops and restaurants. The minibar was perfect for back-up if you could not get to the market for drinks.
Stayed 2 nights in May 2023

10/10 Excellent

Jeffrey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Nice place in the heart of Zug!
Stayed 4 nights in Sep 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Vicki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always an excellent stay and excellent service that’s why I go back.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nearly perfect. The flat was clean tidy spacious and in short everything you need for a small family of 3 like us. The bonus was smart tv with active netflix and coffe machines with coffee pods. Its not that important but it would be better if flat has few USB charging points. All the pugs in flat are typical Swiss plug which is totally different from any other EU, UK plugs and these days most hotels have upgraded with USB plugs bit not here.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Location could not have been better. Super responsive host.
Stayed 1 night in Aug 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in Zug
Perfect place to stay in Zug: right in the city center and walking distance to the lake. The place was super clean and it had everything we needed for our family of 4. The lost is super responsive. Even when we emailed him in the middle of the night before we arrived he responded within a few minutes. We would definitely stay here again!
Stayed 3 nights in Jul 2019

10/10 Excellent

Hilary, Northampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant position and great place. Expedia has said I need to say more but as I am taking the trouble to actually fill this in for them, they can take a hike ! Surely I can say as much as I like, or not. (No reflection on the place which is still in a brilliant position and a great place)
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and nice place. Located near the old city.
Stayed 4 nights in May 2019

8/10 Good

Mark

Old town Zug
Much better than local hotels. Parked by is available in the streets around apartment Apartment itself is very nice Aside from the non functional ironing board I would recommend this location highly
Stayed 4 nights in Sep 2018

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Beautiful apartment, very clean and great location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
I loved staying at this apartment. It was just so incredibly comfortable. I stayed by myself, but I can see staying with a few other. The only issue is the number of doors, so their isn't complete privacy should you decide to share the apartment with people you, you want complete privacy from.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, right in the middle of town
We didn't know what to expect as have never stayed in this type of place before but we are now converted. Loved the decor, had everything we could want and the location was perfect, bang, smack in the middle of town with plenty of shops, restaurants and bars. AND only a couple of minutes from the lake. I'd happily stay here again.
Stayed 3 nights in Sep 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Space
We had an awesome time and absolutely loved the apartment. There was one main bedroom and then there were 3 additional beds, which worked perfectly for us. The drive to Zurich was only 20 minutes and there were great restaurants and stores nearby so we didn't have to travel very far. The entire apartment was extremely well kept and clean. I would definitely recommend this place if your looking for an inexpensive place to stay not too far from Zurich.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only marked down because the air conditioning was not very good in the loft. Otherwise, it was a very nice place to stay!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik was op zakenreis en dit is perfect. Heel ruim appartement, ontzettend proper en alles bij de hand: handdoeken, shampoo, douchegel, .. Enige minpuntje: de douche kan iets beter. Voor mij is dit geen spelbreker, ik kom absoluut terug.
Stayed 3 nights in Sep 2024

8/10 Good

Gema

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did it like the process to get the code and the check in
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020