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City Garden Hotel

4.0 star property

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Photo gallery for City Garden Hotel

Restaurant
Garden view
Front of property
Reception
Minibar, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Metallstrasse 20, Zug, 6300
  • Metalli Shopping Centre
    ‪2 min walk‬
  • Alpine Panorama Path
    ‪10 min walk‬
  • Lake Zug
    ‪12 min walk‬
  • Zürich (ZRH)
    ‪55 min drive‬

Room options

View all photos for Junior Room

Minibar, in-room safe, individually furnished, desk

Junior Room

  • 366 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually furnished, desk

Superior Double Room

  • 312 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Minibar, in-room safe, individually furnished, desk

Superior Suite

  • 409 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Spa
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4.2 out of 5, Very Good, (48)
The price is $521
per night
$545 total
includes taxes & fees
Mar 18 - Mar 19
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About this property

City Garden Hotel

4-star Zug hotel with restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, coffee/tea in a common area, and a business center.
City Garden Hotel offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and slippers.

This Zug hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
City Garden Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

City Garden Hotel has designated areas for smoking.

A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays.
City Garden Hotel has a restaurant on site.

Languages

English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 15 per night)

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Golf
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 100-cm LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Sunday - Sunday (2:00 PM - 11:30 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City Garden Hotel Zug
City Garden Zug
City Garden Hotel Zug
City Garden Hotel Hotel
City Garden Hotel Hotel Zug

City Garden Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Odd weekend procedures
The hotel itself is great. Modern, clean, quiet. Reception is not staffed on Saturday, so you have to check in at the Park Hotel and that is where breakfast was on Sunday. It’s not far, but not convenient. It’s walkable from the train station. Good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities and hotel standard were excellent but I found some of the small things very disappointing. For almost £900 for two nights I found some of the penny pinching ridiculous. Welcome treats were not replaced (it was a small chocolate!) and the vanity set was repacked into cardboard case rather than replaced - it was opened to use the cotton buds. Excellent hotel but these little things were very disappointing.
Stayed 2 nights in Jan 2024

8/10 Good

Arie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

A.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Manuela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Hendrik-Jan

Stayed 1 night in Nov 2021

8/10 Good

Yvan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was a ghost town...no front desk, no staff...just an interphone at the entrance to get to another hotel to get your room key an breakfast...very desapointing and unpleasant
Stayed 4 nights in Oct 2021

6/10 Okay

Laura

Stayed 2 nights in Sep 2021

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Sandra

Stayed 1 night in Jul 2021