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Zumaia Hotela

1.0 star property

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Photo gallery for Zumaia Hotela

Flat-screen TV
Flat-screen TV
Desk, cribs/infant beds, rollaway beds, free WiFi
Reception
Double or Twin Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Alai Auzategia Auzoa, 13, Zumaia, Guipuzcoa, 20750
  • Itzurun Beach
    ‪15 min walk‬
  • Cristobal Balenciaga Museum
    ‪7 min drive‬
  • Zarautz Beach
    ‪16 min drive‬
  • San Sebastian (EAS)
    ‪42 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, cribs/infant beds, rollaway beds, free WiFi

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, cribs/infant beds, rollaway beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, cribs/infant beds, rollaway beds, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Single Room | Desk, cribs/infant beds, rollaway beds, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Zumaia Hotela

Zumaia hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, tour/ticket assistance, and multilingual staff assistance.
Zumaia Hotela offers 16 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Zumaia hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Zumaia hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Zumaia Hotela is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Zumaia Hotela has a restaurant on site.

Languages

French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 4.50 for adults and EUR 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 4.50 for adults and EUR 4.50 for children
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Zumaia Hotela Hotel
Zumaia Hotela Zumaia
Zumaia Hotela Hotel Zumaia

Zumaia Hotela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Estella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were walking the Camino and it was very nice to have a comfortable bed and a shower with heavy water pressure. Furthermore, there was a clean laundry a block away.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shelter from the rain

Very nice, staff was very friendly and helpful with our luggage transfer. We were cold and wet and the staff made us feel welcome.
Stayed 1 night in Apr 2024

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre double réservée pour 3 nuits pour randonner sur le chemin de Santiago, étapes accessibles par le topo dont la gare se trouve tout près de l'hôtel. Accueil chaleureux de Dany qui parle bien francais, serviable et de bon conseil. Petit déjeuner continental varié et copieux pour 6€50. Centre ville avec restaurants à 10 mn à pied. Supermarché à 50m de l'hôtel. Hôtel propre et au calme pour bien se reposer apres une bonne journée de marche.
Stayed 3 nights in Apr 2025

8/10 Good

Ana Belen

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Raul Gomez

Traveled with partner
Disliked: Staff & service, property conditions & facilities
En Expedia parece que está cerca del centro. Pero está en una urbanización lejana. Tienes que hacer medio maratón para llegar a Zumaia Centro. Además, cuando reservas te dicen que no quedan habitaciones doble. Te venden una triple. Cuando llegas, te dicen que sí hay habitaciones dobles, pero que he de pagar la triple(39€ más). A la salida te reclaman los 10€ por llevar perro. Realmente, yo ya había pagado 39 € por ser triple. Pero te dicen que no, que los pagues. Toma el dinero y corre. No recomiendo para nada alojatse en esta bazofia de establecimiento.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel personnel très sympathique

Stayed 1 night in Oct 2024

10/10 Excellent

Romain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Séjour en famille très agréable, la personne qui nous a accueilli est très sympathique! Petit bémol sur le buffet du petit déjeuner mais l’ensemble du séjour a été très agréable
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato exquisito y muy atentos a todo
Stayed 2 nights in Mar 2024

6/10 Okay

Heike

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Lage des Hotels unschön Personal unfreundlich
Stayed 1 night in Oct 2023

10/10 Excellent

Carmen

Stayed 3 nights in Oct 2022

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion genial, el trato inmejorable. Sin duda repetiremos
Stayed 3 nights in Sep 2022

10/10 Excellent

Johanne

Traveled with family
Liked: Cleanliness, staff & service
la proximité de la ville de zumaia et la tranquillité du soir avec tout de même des adresses sympa à proximité !!! très pratique également pour se rendre à la gare !!!
Stayed 3 nights in Jul 2022

10/10 Excellent

carine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadden een heel fijn verblijf. Heel vriendelijk personeel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Horst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr schön dort. Sehr freundliches Personal.
Stayed 1 night in Jul 2022

8/10 Good

Miguel

Liked: Cleanliness, staff & service, room comfort

Muy buena opción

Este pequeño hotel integrado en la primera planta de un edificio de viviendas es acogedor, confortable i con servicio amable. La única pega es que justo debajo hay las sillas de la terraza del bar del hotel y entre las 07:30 y 08:00 de la mañana las arrastran ( no sé si para colocarlas o para limpiar ) haciendo bastante ruido. Quitando ese solucionable detalle es una muy buena opción para visitar Zumaia o incluso Bilbo o Donosti ya que la estación de tren queda a 4 minutos andando.
Stayed 3 nights in Nov 2021

10/10 Excellent

Javier

Stayed 1 night in Sep 2021

6/10 Okay

Maria

Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Santi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y bien ubicado

El personal muy agradable, la zona ideal y la habitación correcta, incluso con un balcón con mesa. Los únicos 'peros' fueron una puerta de la ducha rota y el wifi, que no llegaba apenas a la habitación. Fácilmente solucionable todo.
Stayed 4 nights in Aug 2020

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

yolanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019