Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport by IHG

3.5 star property

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Photo gallery for Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport by IHG

Bar (on property)
Suite, 1 Bedroom (Living Dining Meeting) | Minibar, in-room safe, desk, blackout drapes
Suite, 1 Bedroom (Living Dining Meeting) | Minibar, in-room safe, desk, blackout drapes
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Laundry
$124
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
Carretera Federal Mexico Pachuca Base, Area militar 1 Santa Lucia, Zumpango, MEX, 55640
  • Place, Santa Lucía Air Force Base
    ‪1 min walk‬
  • Place, Basilica of Our Lady of Guadalupe
    ‪35 min drive‬
  • Place, Autódromo Hermanos Rodríguez
    ‪46 min drive‬
  • Airport, Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪5 min walk‬

Room options

Suite, 1 Bedroom (Living Dining Meeting)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Mobility)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport by IHG

3.5-star Zumpango hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, conference space, and concierge services. Change of towels is available on request.
Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport by IHG offers 220 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zumpango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 5812 square feet (540 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and concierge services. Parking is available onsite for a surcharge.

Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport by IHG is a smoke-free property.

Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 9:00 PM
  • Self parking on site (MXN 300 per day)

Food and drink

  • 2 restaurants

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 5,812 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Hotel Suites Mexico Felipe Angeles Airport by IHG

Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 938 reviews
Rating 8 - Good. 128 out of 938 reviews
Rating 6 - Okay. 32 out of 938 reviews
Rating 4 - Poor. 18 out of 938 reviews
Rating 2 - Terrible. 25 out of 938 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the Airport
Stayed 1 night in Aug 2025

8/10 Good

HOI HAN

Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service close to the Felipe Angel Airport, that has shops and excellent restaurant.
Stayed 4 nights in Aug 2025

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very new. Very nice breakfast buffet. Highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Raul, Mission

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean convenient complete packager
Stayed 1 night in Aug 2025

10/10 Excellent

Nadia

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Edilberto

Business traveler
Stayed 1 night in Aug 2025

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly Staff. Nice rooms. Thank you!
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo

Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , very nicely ce and polite staff members
Stayed 1 night in Jul 2025

10/10 Excellent

rau, manzanillo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for its location at airport. Surprisingly quiet inside hotel. Nice rooms. Bed was comfortable. Roomy bathroom. Lots of plugs for charging equipment. Very clean. Gym nice. Restaurant downstairs had nice buffet albeit pricey. Upstairs restaurant…not many vegetarian options. Food was not well seasoned and vegetables undercooked. I provided my opinion directly to staff…easily the worst meal in my 54 days traveling thru Mexico.
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Still looks like brand new
Stayed 1 night in Jul 2025

8/10 Good

N, Mesquite

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
My complaints are that the gym wasn't open early, and coffee/restaurant for breakfast wasn't open early. It's an airport hotel, obviously many guests need to leave early for flights. I pre-paid for our breakfast but basically threw the money in the trash because like many guests, we needed to leave before the restaurant opened. It was a real disappointment. Also, in the restaurant above, we had to pay a ridiculous price for coffee, because no refills, and $3.50 U.S. for each small cup. These policies do nothing to encourage customer loyalty.
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer, Pasadena

Traveled with family and small children
Liked: Cleanliness
After this stay I will avoid flying in and out of this airport. We are a family of 5 with smaller children, so we require 2 rooms, which is fine vir a hassle. The hotel does not have adjoining rooms, that is a negative as our luggage is intermingled and we had to run up and down the hallway to get things. The AC in one of our rooms only cooled to 23.5 with 70% humidity. We got in at 10PM and gave the bright shiny hotel the benefit of the doubt that it had just been off…it was slightly miserable. Finally, the morning front desk staff person was not friendly. I had a migraine from the heat and my Spanish was a mess, and her English was not strong. But a smile, instead of the snark face would have been appreciated especially when we were hot from no AC.
Stayed 1 night in Jul 2025

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Vladimir

Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Stayed 1 night in Jun 2025

10/10 Excellent

giovanni

Stayed 1 night in Jun 2025

10/10 Excellent

Itzbi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very kind personel
Stayed 1 night in Jun 2025

8/10 Good

Ramiro

Stayed 1 night in Jun 2025

6/10 Okay

Debora

Stayed 3 nights in Jun 2025