Hotel Castell

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castell

Sundeck
Superior Double Room, Corner | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Exterior
Exterior
Front of property - evening/night

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Spa
  • Room service
  • Gym

Explore the area

Map
Via Castell 300, Zuoz, GR, 7524
  • Engadin Valley
    1 min walk
  • Osteria pizzeria lupo
    10 min walk
  • Zuoz Station
    14 min walk
  • St. Moritz (SMV-Samedan)
    16 min drive

Room options

Double Room, Valley View (Medium Inn (South))

  • 258 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed

Double Room Single Use (Medium Pizzet (North))

  • 258 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, Valley View (South)

  • 323 sq ft
  • Valley view
  • Sleeps 4
  • 1 Double Bed

Double Room (Medium Pizzet (North))

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Junior Suite, Valley View

  • 430 sq ft
  • Valley view
  • Sleeps 4
  • 1 Double Bed

Superior Double Room, Corner

  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed

Double Room Single Use (Medium Inn (South))

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room (Castell (North))

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Hotel Castell

4-star Zuoz hotel with ski-in/ski-out access
Ski into Hotel Castell, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Limited housekeeping is available.
Hotel Castell offers 68 accommodations with DVD players and safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hamam has 3 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Castell helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. Guests can use the health club at a partner property. Onsite uncovered self parking is complimentary.

Hotel Castell is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Gym
  • Helicopter/airplane tours
  • Ice skating
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • DVD player
  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • 6 steps to reach entrance
  • Elevator (36 inch wide door)

More

  • 1 building
  • 5 floors
  • Built in 1912
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 90 per night

Property payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CHF 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Castell Hotel
Castell Zuoz
Hotel Castell
Hotel Castell Zuoz
Hotel Castell Zuoz
Hotel Castell Hotel
Hotel Castell Hotel Zuoz

Hotel Castell Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 28 out of 31 reviews" "
Rating 8 - Good. 3 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Won Joong

Stayed 1 night in Feb 2022

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Absolutely amazing stay in a beautiful location surrounded by artwork. Every room and corridor has museum quality contemporary art works and the garden has several large scale installations Highly professional, friendly and attentive staff. Amazing breakfast, well designed rooms and everything in perfect condition.
Stayed 1 night in Aug 2020

10/10 Excellent

ShaRan, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s design and architecture is beautifully balanced within its environment and combines nature, art and hospitality. Further the restaurant has excellent farm to table cuisines.
Stayed 3 nights in Jul 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Cecilia, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tesla owners- this is the hotel to stay!
The hotel exceeded our expectations in every way! We have a tesla so when we travel, charging stations is a must. We had planned to charge at the st Moritz charging station but when we arrived, the director saw that we had an electric car and immediately arranged a reserved spot for us in their own charging station (charge 30km an hour) with our name written on a plate. We asked if they had bikes to rent and they rented is two electric bike, both free (even to my friend who was not staying at the hotel). It was raining so they even lent us a very nice waterproof jacket. Helmet was of course free too. The kids Klub was great, we had dinner at the hotel restaurant and sent our kid with 5 other kids (not staying at the hotel) there and they loved it. The spa was very nice. We asked if there were any bigger rooms since it was low season and they offered a free upgrade. Staff is super baby friendly. We will def come back!

10/10 Excellent

daniel, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in harmony with nature and art
For us as regular guests in the Castell for winter and summer it was great to see that the new ownership since spring 2015 managed to continue the professionalism, hospitality and competence in an amazing setting of nature and art. We will be back!

10/10 Excellent

Halldor chr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabelaktig hotel i flotte omgivelser
Dette var 6. gangen vi besøkte Hotel Castell og vi skal tilbake. Detter er en vintage hotel (111 år) med en moderne tvist. Absolutt alt er bra med hotellet for oss som liker Sveits - det er ryddig, servicen er upåklagelig - det er rent og pent, og så lukter det helt fantaskisk av treverket som er brukt i bygget. Flott resturant og bar, samt et fantastisk hammam bad. Alt i flotte omgivelser
Stayed 1 night in Jul 2024

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Peter, Pfaffhausen

Liked: Staff & service, amenities, property conditions & facilities
Lage ist erstklassig. Nicht so gefallen - die Speiseauswahl. Teilweise klassische Wintergerichte aufgepimpt mit Tomaten.
Stayed 2 nights in Jul 2022

10/10 Excellent

Cengiz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altes Gebäude kombiniert mit Gegenwartskunst. Top und freundliches Personal
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ein Wohlfühlhotel von der ersten Minute bis zum Schluss... sehr aufmerksames Personal, schöne und ruhige Lage, erstklassiges Essen und zum Tagesende ein Hamam zum Träumen. Sehr zu empfehlen, auch wenn es mal nur ein Wochenende zum Erholen sein soll. Wir kommen gerne wieder.
Stayed 2 nights in Jun 2021

10/10 Excellent

Theres

Stayed 1 night in Aug 2020

10/10 Excellent

Strahm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aussicht von Zi. 307 auf die Loipen im Tal
... nur 2 Pingus hier - schade, schöne Offerte!
Steine benützten wir als Familie im 2018 ;-)
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Umgebung war wunderschön, das Hotel eine tolle Mischung aus Alt und Neu und das Personal ist ausgesprochen freundlich.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Cinthia, Winterthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schweizer Qualität von feinsten.
Hier stimmt alles, Service, Lage, der Kinder Club und das Restaurant. Alles top! Nur die Einfahrt könnte im Winter vielleicht schwierig sein, aber es gibt Abholung Service ab Bahnhof. Wir werden mit Sicherheit wieder in Castello übernachten.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Empfang. Zimmer sehr sauber und mit viel charme. Frühstück Buffet mit viel Auswahl und sehr lecker. Gehe ich wieder hin.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wunderbarer Ort ...
... um zu erholen: Stimmungsvolles Hamam, schöne Sonnenterrasse, aufmerksames Personal, sehr gute Küche/Frühstück, spektakuläre Bar und kunstsinniges Ambiente.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage, gutes Essenund sehr freundliches Personal
Stayed 2 nights in Jan 2018

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuss von Natur und Kultur
Es waren viele aufgestellte Leute dort.
Stayed 2 nights in Jun 2017