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Altstadt Hotel

3.0 star property

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Photo gallery for Altstadt Hotel

Cafe
Classic | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Cafe
Classic | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
Kirchgasse 4, Zürich, ZH, 8001
  • Bahnhofstrasse
    ‪5 min walk‬
  • Zürich Opera House
    ‪6 min walk‬
  • ETH Zurich
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

8.6 out of 10
Excellent
(12 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Design with Rooftop Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Attic Design

Attic Design | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Attic Design

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design

Design | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Design

8.8 out of 10
Excellent
(19 reviews)
  • 193 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic

8.4 out of 10
Very good
(17 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Cosy

8.4 out of 10
Very good
(30 reviews)
  • 151 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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The price is $407 total
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About this property

Altstadt Hotel

3-star hotel in Old Town Zürich
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Altstadt Hotel offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Zürich hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Altstadt Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Altstadt Bar - This bar serves breakfast and light fare.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered self parking on site (CHF 36 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Covered self parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-169.051.025

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 465 out of 902 reviews
Rating 8 - Good. 318 out of 902 reviews
Rating 6 - Okay. 78 out of 902 reviews
Rating 4 - Poor. 28 out of 902 reviews
Rating 2 - Terrible. 13 out of 902 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NOELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

3 night stay for start of Switzerland tour. So convenient short walk to tram stops. We received early checkin which was a real bonus after 14 hr flight Rooms are small but comfortable lift is tiny but we were on 3rd floor and used the stairs. Would definitely recommend this hotel. The city was doing major drainage so cab had to drop us off up the hill from hotel. Not an issue for use 70 year olds but there will be some people that wouldn’t be able to cope with the disruption
Stayed 3 nights in Apr 2025

10/10 Excellent

Leena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altstadt hotel is in a really convenient spot in Zurich!! There is construction going on, on that street though which can be loud as cars pass by. Again very convenient though. Very nice rooms and bathroom! Has an elevator as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal súper amable demasiado bueno, servicial y dispuestos a ayudar. Excelente ubicación, restaurantes cercas y shopping
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful.
Stayed 1 night in Apr 2025

8/10 Good

JOYCE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed in room #15 very noisy and heard alot of metal banging.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Good breakfast but to be paid or booked while reserving. Recommend this for family with grown up kids.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alan, Broomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Yvette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tucked out of the way but a great find!

The staff were incredibly friendly and helpful, the room was spotless. Location was perfect for all areas of the city. It was a fantastic start to our trip and would very highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely boutique Hotel in the heart of Zurich

Great property with friendly and attentive staff in the heart of Old Town Zurich. We booked the room with the private rooftop deck, and I would highly recommend it! Great to sit on the deck at sunset and look out over the river and the city.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

A great experience staying at Aldstadt hotel. The staff were so friendly and it was very clean. Right in the heart of the old part of the city. Really comfortable beds and a lovely cafe downstairs too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable experience. The staff were friendly and helpful, the room clean, and the breakfast with lots of delicious options.
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to bring my family back to this hotel it was perfect location convenient cute breakfast on site was a plus! Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Her

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is cozy. And everything is close by and walking distance
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

carmela

Stayed 1 night in Mar 2025

10/10 Excellent

Marybeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean comfortable rooms will be back!
Stayed 1 night in Mar 2025

4/10 Poor

Alejandra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is good, close to the train station and dining options, however, the room was exceptionally small and the beds were probably the most uncomfortable we’ve attempted to sleep in. Girl at the front desk was very nice and breakfast was just ok. Overall Zurich is not a place we’d like to visit again. Locals are not welcoming to visitors and that’s just disappointing.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Altstadt several times over the years, it’s a great boutique hotel in an excellent location in the middle of the old city. Always very clean and accommodating.
Stayed 1 night in Mar 2025

8/10 Good

Angela

Traveled with group
Liked: Staff & service, amenities
Location was great but the bathroom in particular needed a deeper clean. The shower head wouldn’t stay in one place due to the water pressure that kept making it move around. Our stay was very loud because of street construction.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gerd-Dieter A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Esther

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location
Stayed 1 night in Feb 2025