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Altstadt Hotel

3.0 star property

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Photo gallery for Altstadt Hotel

Cafe
Reception
Exterior
Exterior
Design with Rooftop Terrace | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
Kirchgasse 4, Zürich, ZH, 8001
  • Bahnhofstrasse
    ‪7 min walk‬
  • Zürich Opera House
    ‪7 min walk‬
  • ETH Zurich
    ‪12 min walk‬
  • Zürich (ZRH)
    ‪30 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Design with Rooftop Terrace

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Attic Design

Attic Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Attic Design

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design

Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Design

  • 193 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Cosy

  • 151 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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4.5 out of 5, Wonderful, (1155)
The price is $525
per night
$553 total
includes taxes & fees
May 17 - May 18
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About this property

Altstadt Hotel

3-star hotel in Old Town Zürich
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Altstadt Hotel offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Zürich hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Altstadt Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Altstadt Bar - This bar serves breakfast and light fare.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered self parking on site (CHF 36 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Covered self parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-169.051.025

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 862 reviews
Rating 8 - Good. 302 out of 862 reviews
Rating 6 - Okay. 78 out of 862 reviews
Rating 4 - Poor. 25 out of 862 reviews
Rating 2 - Terrible. 11 out of 862 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and staff was very kind and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, unusualy but nicely decorated. Friendly and helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, the rooms are fine and clean. No lobby to sit down and breakfast is relatively poor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and excellent location.

Great service from the staff at Altstadt. They had our room ready when we arrived early from Australia and they also loaned us a Swiss plug adapter to use with our Europe one. The rooms are a touch small but the location is very quiet and the number 4 tram will take you straight to the main station.
Stayed 2 nights in Jan 2025

10/10 Excellent

yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Re

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Ananthan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely room and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in great location to walk old town and beside lake. Extremely hospitable staff with a cosy bar.
Stayed 2 nights in Dec 2024

8/10 Good

Yoonji

Liked: Cleanliness, staff & service, property conditions & facilities
Location!
Stayed 3 nights in Dec 2024

10/10 Excellent

Colleen

Traveled with partner
Loved our 3 nights at Altstadt Hotel. Perfect location, wonderful staff, beautiful breakfast buffet. Highly recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly placed next to a lot of shopping and restaurants and a short walk into the cutest Christmas market!
Stayed 1 night in Dec 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right off the main street by the river. Shops and food stands close by. Friendly staff helped with check in and finding parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Room a little small Staff very helpful Great location Breakfast was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Amenities
Friendly staff, clean rooms, and amazing location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Corwin, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanne, midway

Traveled with family
Liked: Property conditions & facilities
Very nice great lemon cake in bar Nice bathroom
Stayed 1 night in Dec 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough. Pillows were way too soft with head ending up on the mattress supported by just the pillowcase. Service was nice, and the cafe/bar downstairs was great.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The stay didn’t start too well when we found the parking was in a public car park 5 minutes walk away. This cost 37 CHF overnight, with the hotel discount. The staff were universally fabulous, lovely check in and explained where all the Christmas markets were. Our room was basic and small but everything worked and was clean. The desk was a good size for a laptop and kettle, all the essentials! The buffet breakfast was surprisingly good with lots of options. The location was wonderful, literally in the heart of Zurich old town so it was aptly named!
Stayed 1 night in Dec 2024

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
I had Second floor room, which was meant to be with a city view. It did not. Very clean good service. The room I was in was dark, in need of brightening up and refresh. Very 1990s.
Stayed 1 night in Nov 2024

10/10 Excellent

Pritam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time in Zurich. The property is centrally located and within walking distance from all major attractions in the City. The room and the hotel was clean and we especially loved the cafe on the ground floor. We definite recommend this place for someone visiting Zurich for the first time.
Stayed 2 nights in Jul 2024

10/10 Excellent

FRANK D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 2 nights in Oct 2024