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Best Western Plus Hotel Zürcherhof

3.0 star property

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Photo gallery for Best Western Plus Hotel Zürcherhof

Deluxe Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Exterior
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Zähringerstrasse 21, Zürich, ZH, 8025
  • ETH Zurich
    ‪5 min walk‬
  • Bahnhofstrasse
    ‪6 min walk‬
  • Swiss National Museum
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Quiet Location)

Standard Room, 2 Twin Beds (Quiet Location) | Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds (Quiet Location)

  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Plus Hotel Zürcherhof

3-star hotel in Old Town Zürich
This smoke-free hotel features concierge services, a 24-hour front desk, and express check-out. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, tour/ticket assistance, and a convenience store are onsite.
Best Western Plus Hotel Zürcherhof offers 39 accommodations with iPads and minibars (stocked with some free items). 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Best Western Plus Hotel Zürcherhof is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service

More

  • 4G smartphone data speed
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 30 per person (one-way)
  • Airport shuttle fee per child: CHF 30 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Plus Hotel Zürcherhof Zürich
Best Western Hotel Zuercherhof Zurich
Best Western Zuercherhof Zurich
Zuercherhof
Best Western Plus Hotel Zuercherhof Zurich
Best Western Plus Zuercherhof Zurich
Best Western Plus Zuercherhof
Best Western Plus Hotel Zürcherhof Zurich
Best Western Plus Zürcherhof Zurich
Best Western Plus Zürcherhof Zürich
Best Western Plus Hotel Zuercherhof
Best Plus Zurcherhof Zurich
Best Western Plus Hotel Zürcherhof Hotel
Best Western Plus Hotel Zürcherhof Zürich
Best Western Plus Hotel Zürcherhof Hotel Zürich

Best Western Plus Hotel Zürcherhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 736 reviews
Rating 8 - Good. 224 out of 736 reviews
Rating 6 - Okay. 70 out of 736 reviews
Rating 4 - Poor. 13 out of 736 reviews
Rating 2 - Terrible. 8 out of 736 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KATHY A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very helpful staff, fantastic breakfast! Great time
Stayed 6 nights in Dec 2024

8/10 Good

Christopher

A nice hotel located in a good location, easily walkable to most areas of the city. The Staff were friendly and very helpful.
Stayed 3 nights in Dec 2024

4/10 Poor

lisa

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Average hotel. Small room. Had a horrible smell to it moldy old smoke smell even bedding smelt off.
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Shower was small and the pillows were too soft.
Stayed 3 nights in Nov 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Experience !
This hotel exceeded our every expectation. Perfect location, walk to everything including the train station, shopping, sights and restaurants. The room was spacious even by US Standards, with comfortable beds and sofa. The breakfast was exceptional and the staff was very helpful. We will be back and we will recommend this hotel as a great hotel and great value in Zurich.
Stayed 1 night in Dec 2024

8/10 Good

Xhelal

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 3 nights in Aug 2024

8/10 Good

Ashishkumar

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable Stay with Friendly Service
**Review of Best Western Plus Hotel Zürcherhof** My experience at the Best Western Plus Hotel Zürcherhof was quite pleasant. The standout feature was the friendly and attentive staff – from the warm reception during check-in to the courteous restaurant and housekeeping team, everyone made sure I felt welcome. A nice touch was the complimentary water, beer, and a selection of soft drinks provided in the mini-bar, which added value and convenience to the stay. That said, the hotel could use some updates to its infrastructure. There were a few issues, such as loose latches in the bathroom and some chipped corners in the room, which detracted slightly from the overall experience. Despite these minor maintenance concerns, the welcoming atmosphere, thoughtful perks, and excellent service make it a good option for a stay in Zurich. With a bit of attention to detail, it could be even better!
Stayed 2 nights in Nov 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a good place to walk around and easy to find a good restaurant. The staff was friendly and reserved shuttles for us. It is noisy at night -but maybe because we were there at Christmastime. You hear the town clock at every quarter of the hour - for good or bad. Inexpensive compared to many. We might stay there again.
Stayed 1 night in Dec 2024

6/10 Okay

Roy

Business traveler
Liked: Room comfort
Choose a different hotel.
Room’s condition and cleanliness wasn’t great. The room was a bit noisy from the street below. You had sex workers In the corner of the street, just near the hotel entrance.
Stayed 1 night in Nov 2024

10/10 Excellent

Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely courtesy staff. The selection options for breakfast is very good and fresh. The staff were helpful. Would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Nov 2024

6/10 Okay

Jesse

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay for a basic overnight stay
Stayed 1 night in Oct 2024

10/10 Excellent

Chee Way

Stayed 2 nights in Sep 2024

10/10 Excellent

Teoby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and very attentive workers and helpful. Good Breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Darla

Traveled with group, Traveled with partner
Very good breakfast. Duper helpful and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice walking distance from main railroad station. Very welcoming and professional reception personnel. Easy check in, Great breakfast.Hood prize considering Zurich.
Stayed 1 night in Oct 2024

8/10 Good

Sia

Stayed 3 nights in Oct 2024

10/10 Excellent

Alaina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was an easy walk from the main train station, though there is an uphill/cobblestone section to get to the hotel. All the staff at the hotel were very nice. They had free water in the lobby along with free ice cream, all different flavors. It was fun to pick a new flavor after getting back each night. The mini bar in the room was also free and you could sign up to get free bottles of wine if you didn’t have your room cleaned that day. There is free breakfast which was good and saved money from eating out. The room can get a little stuffy but opening the windows solved that. It wasn’t too hot out but there is a fan in the room. We were on the 1st floor (2nd for us Americans) and it wasn’t loud. The windows blocked a lot of noise. There is also an elevator though it won’t fit more than two people and two medium sized bags. If I come back to Zurich I am definitely going to stay at this hotel. The location is great, near different tram stops and the main train station, the staff friendly, and the rooms nice.
Stayed 8 nights in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024