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Best Western Plus Hotel Zürcherhof

3.0 star property

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Photo gallery for Best Western Plus Hotel Zürcherhof

Deluxe Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace
Shower, rainfall showerhead, free toiletries, hair dryer
Exterior
Free daily buffet breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Zähringerstrasse 21, Zürich, ZH, 8025
  • ETH Zurich
    ‪3 min walk‬
  • Bahnhofstrasse
    ‪5 min walk‬
  • Swiss National Museum
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Quiet Location)

Standard Room, 2 Twin Beds (Quiet Location) | Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds (Quiet Location)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Twin Bed

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Premium Room With Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Plus Hotel Zürcherhof

3-star hotel in Old Town Zürich
This smoke-free hotel features concierge services, a 24-hour front desk, and express check-out. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, tour/ticket assistance, and a convenience store are onsite.
Best Western Plus Hotel Zürcherhof offers 39 accommodations with iPads and minibars (stocked with some free items). 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Best Western Plus Hotel Zürcherhof is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service

More

  • 4G smartphone data speed
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 30 per person (one-way)
  • Airport shuttle fee per child: CHF 30 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Plus Hotel Zürcherhof Zürich
Best Western Hotel Zuercherhof Zurich
Best Western Zuercherhof Zurich
Zuercherhof
Best Western Plus Hotel Zuercherhof Zurich
Best Western Plus Zuercherhof Zurich
Best Western Plus Zuercherhof
Best Western Plus Hotel Zürcherhof Zurich
Best Western Plus Zürcherhof Zurich
Best Western Plus Zürcherhof Zürich
Best Western Plus Hotel Zuercherhof
Best Plus Zurcherhof Zurich
Best Western Plus Hotel Zürcherhof Hotel
Best Western Plus Hotel Zürcherhof Zürich
Best Western Plus Hotel Zürcherhof Hotel Zürich

Best Western Plus Hotel Zürcherhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 769 reviews
Rating 8 - Good. 231 out of 769 reviews
Rating 6 - Okay. 72 out of 769 reviews
Rating 4 - Poor. 15 out of 769 reviews
Rating 2 - Terrible. 9 out of 769 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this property. The staff were friendly and very helpful and the breakfast was wonderful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gretchen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was perfect.. will definitely stay again
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Not great

The room was dated and had weird stains on the walls of the room. The bathroom was tiny, unless you’re a child, you’ll not fit in the shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

esber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in the heart of the old city.great service.
Stayed 1 night in Mar 2025

4/10 Poor

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything. Hotel was very clean, and staff super friendly. Nice breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of a longer trip. Stayed our last night here
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and helpful when needed. The hotel was clean and had a working elevator the whole time. I will stay here again when in town!
Stayed 3 nights in Feb 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I was a solo traveler and recommend this hotel; very reliable and accommodating.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Tight quarters

Online, room looked spartan (good, simple). On arrival I found it surprisingly small. No optional meeting room, restaurant closed more hours than open, so meeting there not an option, and even coffee in the loby was problematic.
Stayed 2 nights in Feb 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Paola

-
Stayed 3 nights in Jan 2025

10/10 Excellent

Marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!
Stayed 1 night in Jan 2025

8/10 Good

David, Kirwan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Accomodation was spacious with very helpful staff and breakfast was superb Lift very small and shower also small Staff support and assistance, especially receptionist made stay memorable Getting tickets at Lindt chocolate factory was great day thanks to hotel help Would definitely recommend to others
Stayed 2 nights in Jan 2025

10/10 Excellent

Leo

Stayed 1 night in Dec 2024

8/10 Good

Majdi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel! Friendly and helpful staff. Amazing breakfasts.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramzi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KATHY A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very helpful staff, fantastic breakfast! Great time
Stayed 6 nights in Dec 2024

8/10 Good

Christopher

A nice hotel located in a good location, easily walkable to most areas of the city. The Staff were friendly and very helpful.
Stayed 3 nights in Dec 2024

4/10 Poor

lisa

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Average hotel. Small room. Had a horrible smell to it moldy old smoke smell even bedding smelt off.
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Shower was small and the pillows were too soft.
Stayed 3 nights in Nov 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Experience !

This hotel exceeded our every expectation. Perfect location, walk to everything including the train station, shopping, sights and restaurants. The room was spacious even by US Standards, with comfortable beds and sofa. The breakfast was exceptional and the staff was very helpful. We will be back and we will recommend this hotel as a great hotel and great value in Zurich.
Stayed 1 night in Dec 2024